Director Patient Access/Central Scheduling - Revenue Cycle Administration - 001

We are looking for a Director of Patient Access and Central Scheduling, someone who's ready to grow with our company. In this position you will direct the hospital's central scheduling functions, operational design and training programs for the Patient Access functions. To create and enhance an effective collection process for patient and guarantor information while establishing an operations plan that assures compliance with all Federal and State laws governing patient access. To provide leadership in developing programs that ensure the central scheduling processes are conducted in a customer service-oriented fashion.

Skills & Requirements

• Required bachelor's degree with a preferred master's degree business or healthcare administration
• Required 3 years Supervisory experience and 5 years total experience in a healthcare or related service industry

Job Duties & Responsibilities

• Manages the Central Scheduling functions ensuring all key processes are aligned with the goals and objectives of the IDS. Responsible for developing standards of performance for staff that are measured, reported, and addressed.
• Resolves patient scheduling problems by consulting with physicians, other Hospital departments, insurance companies, attorneys, and governmental agencies.
• Directs key processes by monitoring and reporting performance statistics and explaining variances and adjustments when made.
• Coordinates and/or directs process improvement projects for the Patient Access and Central Scheduling functions. Ensures that key processes are prioritized, measured, and reported to Vice President of Revenue Cycle.
• Participate in Hospital, departmental, and IDS network initiatives such as IRIS implementation.
• Updates and/or establishes central scheduling policies and procedures to ensure that the Hospital is compliant with governmental regulations, accrediting bodies, and other statutes.
• Reviews accounts recommended for write-off to identify performance issues and ensure that uncompensated care is minimized.
• Meets regularly with direct reports and staff to keep them informed and up to date with matters that impact on their areas of responsibility.

Since 1954, Texas Children's has been leading the charge in patient care, education and research to accelerate health care for children and women around the world. When you love what you do, it truly shows in the smiles of our patient families, employees and our numerous accolades such as being consistently ranked as the best children's hospital in Texas, and among the top in the nation by U.S.News & World Report as well as recognition from Houston Business Journal as one of this city's Best Places to Work for ten consecutive years.

Texas Children's comprehensive health care network includes our primary hospital in the Texas Medical Center with expertise in over 40 pediatric subspecialties; the Jan and Dan Duncan Neurological Research Institute (NRI); the Feigin Center for pediatric research; Texas Children's Pavilion for Women, a comprehensive obstetrics/gynecology facility focusing on high-risk births; Texas Children's Hospital West Campus, a community hospital in suburban West Houston; and Texas Children's Hospital The Woodlands, the first hospital devoted to children's care for communities north of Houston. We have also created the nation's first HMO for children, established the largest pediatric primary care network in the country and a global health program that is channeling care to children and women all over the world. Texas Children's Hospital is also academically affiliated with Baylor College of Medicine, one of the largest, most diverse and successful pediatric programs in the nation.

To join our community of 14,000+ dedicated team members, visit texaschildrenspeople.org for career opportunities. You can also learn more about our amazing culture at infinitepassion.org .

Texas Children's is proud to be an equal opportunity employer. All applicants and employees are considered and evaluated for positions at Texas Children's without regard to mental or physical disability, race, color, religion, gender, national origin, age, genetic information, military or veteran status, sexual orientation, gender identity, marital status or any other protected Federal, State/Province or Local status unrelated to the performance of the work involved.