Director Of Talent Management

Position Title:Director of Talent Management
Department: People Department
Location: Hybrid: On-Site 3x/week
Classification: Exempt, Full-time
Do you love animals just as much as people and wish you could help both? If so, serving approximately 300 heart-centered, animal-loving team members may be your next dream job.
Our staff is full of individuals just like you who found their dream job; marrying their love for animals with their talents and skills. We work together to support one another while discovering and implementing new ways to wow the community with our services.
Here for animals since 1868, the SF SPCA is one of San Francisco's most enduring and respected nonprofit organizations. We are an independent non-profit, supported entirely by our community. At the San Francisco SPCA, we offer care and protection to animals in need, and we believe all cats and dogs (and the people who love them) deserve access to high-quality veterinary care. As the largest animal shelter in the SF Bay Area and the first cageless animal shelter established in the U.S., we are transforming the way pet guardians and their beloved furry family members access lifesaving resources.
Through our public hospital, shelter hospital, adoptions center, advocacy programs, and offsite community medicine clinics, we are reaching beyond ordinary care models to provide new, innovative pathways to service. At the SF SPCA, we are ensuring that access to care means access for all. Veterinary medical and non-medical professionals alike seek out the SF SPCA as their preferred employer knowing their contributions will truly make a difference for both people and animals.
The role:
The Director of Talent Management thrives with a variety of projects and initiatives that support the engagement and retention of diverse talent at the SF SPCA. Their subject matter expertise lies in understanding root cause and developing & designing effective and sustainable outcomes that elevate individuals and teams. They are passionate about animals, people, organizations, and communities. They consider equity and inclusion as the backbone of all proposed solutions. They work across groups, building bridges and co-creating workable solutions to enhance employee engagement, decrease regrettable turnover, and create a high performing culture rooted in personal accountability.
The successful candidate will serve as the "right hand" to the Chief People & Inclusion Officer, enhancing the People Team's vision & strategy and partnering with their People teammates as well as essential internal stakeholders to embed best practices in employee relations, performance management, engagement, and learning & development. The Director of Talent Management will directly manage the HRBP and indirectly guide the work of other People teammates. They are both strategic and action oriented. They are curious, agile, disciplined and love figuring out how to make things even better. Above all, they have a "put me in coach" mindset - no task is too big or too small to achieve awesome outcomes as a team.
Essential Duties and Functions:
Employee Relations:

• Leverage expertise in employment laws and best practices to guide talent mobility, ensuring compliance with relevant laws and regulations.
• Adeptly conduct employee investigations, navigate separations with external counsel, and stay informed about legal updates, guiding the HR Business Partner in all employee relations aspects.
• Oversight and hands-on management of up to six (6) employee relations cases at a time.

Org Effectiveness/Performance Management/Staff Development:

• Play a central role in overseeing performance management processes, including facilitating quarterly reviews and leading the creation of career architecture and ladders in collaboration with the CPIO.
• Design and implement high-potential and succession planning processes, provide coaching to managers on various performance topics, and manage the budgeting and contracting of external coaches and trainers.

Engagement:

• Oversee and enhance the bi-annual all-staff engagement survey, ensuring effective delivery of data to the leadership team, managers, and the entire organization.
• Actively contribute to the Engagement Committee, assisting in employee appreciation, recognition, retention activities, and coordinating departmental and society-wide meetings and activities.

Metrics & Systems:

• Responsible for determining, tracking, and reporting monthly KPIs aligned with the annual People strategy, showcasing proficiency and curiosity with HRIS software, and demonstrating expertise in using Microsoft Suite, MS Teams, HRIS Software, Engagement (Culture Amp), and Performance Management Software (15Five).

Project Management:

• Own 5-8 strategic projects at a time.

Diversity and Inclusiveness:

• Considers DEIB as a backbone of all People initiatives and recommendations.

Open Communication:

• Facilitates and practices open, direct communication throughout the Society.

Education and Experience (Required):

• A minimum of 10 years relevant experience plus a bachelor's degree in human resources or related field, or equivalent work experience.
• A minimum of 3 years managing staff.
• Demonstrated success in the HR areas of employee relations, employee engagement, learning & development, headcount management and career laddering.
• Demonstrated knowledge of and experience supporting the compliance of CA Labor Laws.

Knowledge, Skills and Abilities:

• Proactive and independent with the ability to take initiative while maintaining highly collaborative relationships staff of all levels, board members, donors, contractors, and volunteers.
• Excellent interpersonal, written, and verbal communications skills with strong influencing skills.
• Ability to lean into difficult conversations with active and reflective listening skills.
• Sound judgment and ability to exercise complete discretion when dealing with confidential information.
• Strong organizational, problem solving and time management skills with an ability to drive results.
• Commitment to process improvement and excellent time management skills with a proven ability to meet deadlines.
• Servant leader with a superb level of customer service.
• High proficiency with computer software and database management; ability to problem solve utilizing technical resources.
• Commitment to the mission, values, goals, and success of the San Francisco SPCA.
• Affection for animals, concern for their welfare and a willingness to accommodate animals in the workplace.

Salary and Benefits:
The starting salary for this position is $140k - $155k/year, depending on the length and breadth of experience. Full-time employees are eligible for a full benefits package including: paid time off, low cost medical, dental & vision insurance, life insurance, tax-deferred retirement plan + matching, pre-tax commute expense deductions, free parking at our Mission Campus, employee assistance program, discounted veterinary care, and employee discount on retail.
The San Francisco SPCA welcomes everyone!
We welcome all races, ethnicities, genders, ages, religions, languages, abilities/disabilities, sexual orientations, gender identities, socioeconomic statuses, and national origins. Diversity brings innovative ideas, perspectives, and opinions. We consider our differences to be valuable assets that will help us continually strive to be better at what we do and to advance our mission.
If you are ready to use your experience as a People leader to grow with a well-established nonprofit, while contributing to our powerful mission, please submit an application and cover letter for consideration!
Salary Description
$140k - $155k/year