Director Of Spa & Wellness

This position has a competitive wage, depending on experience. All eligible full-time regular employees are also offered great benefits, including medical, dental, vision, a 401 (k) retirement savings plan, holiday pay, vacation time, paid time off (PTO), short-term disability, life insurance, AD&D, free parking, and free meals. If this sounds like the right opportunity for you to dive deeper into the hospitality industry, consider applying to join our exceptional team today!

ABOUT FISHER ISLAND CLUB HOTEL & RESORT

Accessible only by ferryboat or private yacht, our boutique property is comprised of a collection of just 15 graciously appointed historic and reimagined cottages, villas, and guesthouse suites that surround the now-iconic limestone and marble Vanderbilt Mansion mere steps from the beach, pool, spa, restaurants, and marina. Our private membership-only club boasts a beach club with one of the country's only genuinely secluded beaches, a 15-room all-suite luxury hotel, an award-winning championship golf course, 17 tennis courts, 4 pickleball courts, two deep-water marinas, a variety of casual and formal dining venues, a spa, a salon, a fitness center, the Vanderbilt Theater, an aviary with over a dozen exotic birds, and an observatory for stargazing. No other Miami resort or hotel offers the type of world-class luxury and 5-star level of service that we do.

It is the superior service and attention to detail that our staff provides to our residents, members, and hotel guests that distinguishes us from other private clubs. That's why we consider the health and well-being of our staff members to be one of our highest priorities. In addition to competitive wages, we are pleased to offer a variety of excellent benefits and career growth opportunities.

Position: Director of Spa & Wellness

Job Summary:

Supervise Spa operations including quality control, guest relations, budgetary control, treatment, fitness, and wellness programs, and marketing to membership, media, and prospective clients. The overall quality and satisfaction of all the programs and services for Members and Guests depend on the Director of Spa & Fitness.

Primary Responsibilities:

1. Develop and implement treatments, fitness, and wellness programs.

2. Develop and administer Destination Spa Package Programs.

3. Responsible for purchasing supplies and equipment.

4. Select and train supervisory employees.

5. Formulate Annual Operating Budget and Capital Budgets: control expenditures, and achieve revenues.

6. Maintain Spa facility and equipment.

7. Supervise, staff, and train employees. Supervise Assistant Spa Director; Salon Manager; Fitness Manager; Personal Services Manager; Men's/Ladies Spa and Housekeeping Supervisor. Administrative Assistant; Boutique Assistant; Boutique Buyer and Children's Program Manager.

8. Develop training/procedural manuals for employees: conduct orientation meetings and other staff development activities.

9. Develop and implement marketing and promotional program for Spa services: ensure smooth guest relations: assist with public relations and marketing efforts to groups.

10. Conduct exercise classes and professional training as needed.

11. Comply with all FISHER ISLAND CLUB standards (i.e., grooming, conduct policies and procedures).

Job Requirements:

• 
  Credentials:

a. A college degree in hospitality, spa management, wellness, or related field, five years experience in the management of a luxury resort property and five years experience in the hospitality industry of a similar luxury resort, and a minimum of one approved industry certification.

b. Two or more years as a service provider in a related field.

c. CPR certification.

• 
  Active Membership(s):

a. An active membership in Club Spa and Fitness Association

b. Participating in annual conventions.

c. An active membership in the International Spa Association Membership

d. Participating in annual conventions.

• 
  Approved Industry Certifications:

a. International Spa Association (ISPA)

b. American Hospitality & Lodging Association (AHLA)

c. The American College of Sports Medicine (ACSM)

d. The National Academy of Sports Medicine (NASM)

e. National Strength and Conditioning Association (NSCA)

f. The Cooper Institute of Aerobic Research (IAR)

• 
  Other related information:

a. The Spa Director of the Spa should be a representative of a fit and healthy lifestyle and enjoy interpersonal contact with guests and enjoy the motivation that goes along with that. The Spa Director must also have the flexibility to work a variety of shifts, including holidays. All staff members are to have a friendly personality and communicate clearly to members in person and on the phone.

Education/Skills/Work Experience Required:

• Knowledge of: Body and Skincare treatment modalities; public relations; exercise science; management and communication skills. Four-year college degree in Business Management or Health Services, post-graduate studies (Master) in exercise management or Hospitality Management ideal. Prior management work experience in a Spa setting, preferably as Director.

Working Conditions Associated With Job:

a. Indoor and outdoor Spa equipment environment.

Equal employment opportunity - Drug free Workplace