Director Of Social Services (Ac)_E-Fl_701-Social Services Department

Director of Social Svc (AC)-E_Social Svc Dept-701 Salvation Army Job Posting
JOB SUMMARY:
Plans, directs, coordinates, supervises, and monitors the administration of all social service programs within the department including but not limited to crisis intervention counseling, transitional living accommodations, emergency services as well as financial, food, clothing, and furniture assistance; supervises all department staff and ensure work is in compliance with established policies and procedures; develops, implements, and enhances programs to effectively meet the needs of the community; administers the department budget and secures funding for programs; writes grants proposals and ensures program operations are in compliance with contract agreements; serves as leader in the community by performing public speaking and promoting program services.
ESSENTIAL FUNCTIONS:This job description should not be interpreted as all inclusive. It is intended to identify the essential functions and requirements of this position. The incumbents may be requested to perform job-related responsibilities and tasks other than those stated in this job description.
Designs and supervises the administration of all social service programs to include emergency shelters, family crisis intervention, transitional living shelters, domestic violence shelters, etc.; develops, implements, and enforces program policies and procedures; evaluates program effectiveness and develops enhancements to improve overall operations and delivery of services.
Supervises, plans, assigns, coordinates, and monitors the work of all staff working for the Social Services Department; instructs and trains staff in the proper methods and procedures; monitors work in progress and upon completion to ensure compliance with established policies and procedures; conducts performance evaluations and provides hiring/firing and salary recommendations.
Supervises, reviews, monitors, and audits all program records and client files; ensures the accuracy, completeness, and confidentiality of the same as well as compliance with established policies and procedures.
Ensures facilities are well maintained and in compliance with local, state, and federal regulations.
Administers the FEMA program and all other rent and utility assistance programs; ensures programoperations follow established policies and procedures.
Supervises and monitors the processing of all gifts-in-kind including food, clothing, furniture, transportation, and prescriptions.
Coordinates and monitors The Salvation Army purchases from the food bank; ensures that all program kitchens serve nutritional meals.
Writes and submits grant proposals for social service programs; processes and implements contracts upon approval; ensures that department operations follow contract restrictions.
Prepares and proposes departmental budget; reviews budget regularly to track funding and expenditures to determine compliance with budget projections and constraints.
Supervises and monitors the day-to-day operations of the departmental office staff; develops and secures necessary office equipment and resources; supervises the development and maintenance of computer systems.
Develops and administers a volunteer staffing program networked through existing community affiliates.
Supervises, coordinates, and monitors various special and seasonal projects such as Christmas, Thanksgiving, summer camps, college intern programs, etc.
Reviews and monitors monthly statistics representing department services; ensures the accuracy and completeness of the same.
Researches and prepares various departmental reports for internal use as well as those required by grant contracts, United Way, utility companies, etc.
Plans and facilitates staff meetings for all employees; assists employees in resolving operational problems and responds to questions; ensures all employees maintain awareness of program policies and procedures.
Performs community relations functions to promote programs by speaking to groups and coordinating volunteer efforts; serves as The Salvation Army representative with the media; serves as member of various community agency boards as requested; serves as liaison to the United Way.
Provides on call services for the shelter 365 days a year.
OTHER RESPONSIBILITIES:
Performs crisis intervention counseling for walk-in clients focusing of the immediate problem and assessing the situation, determining their motivation for help, and designating appropriate resources for referral for short term and/or long-term counseling and additional services.
Attends professional conferences and seminars and reads professional journals to maintain awareness of modern and effective social service program development/administration techniques.
Develops and maintains procedural manuals for all social service programs.
Performs other related work as required.
MATERIALS AND EQUIPMENT USED:
General Office Equipment
MINIMUM QUALIFICATIONS REQUIRED:
EDUCATION AND EXPERIENCE:
Bachelor's degree from an accredited college or university in Social Work or a related field,
and
Four years progressively responsible experience administering social service programs with at least two years in a supervisory capacity,
or
any equivalent combination of training and experience which provides the required knowledge, skills, and abilities.
LICENSES AND CERTIFICATIONS:
None.
KNOWLEDGE, SKILLS, AND ABILITIES:
Knowledge of the principles and practices Of Social service program development and administration.
Knowledge of the principles and practices of crisis intervention counseling as well as the dynamics and issues of domestic violence and sexual abuse.
Knowledge of the principles and practices of budget administration.
Knowledge of the principles and practices of public relations.
Knowledge of the procedures for applying for, securing, and maintaining grant funding.
Knowledge of local, state, and federal regulations governing social service programs.
Knowledge Of Social service resources and agencies in the community.
Knowledge of effective communication and motivation practices.
Ability to motivate, lead, supervise, and evaluate subordinate personnel.
Ability to provide leadership in the community to promote program services.
Ability to work under pressure in a stressful environment.
Ability to perform public speaking.
Ability to develop, implement and enforce program policies and procedures.
Ability to audit client records and ensure accuracy, completeness, and confidentiality.
MENTAL AND PHYSICAL ABILITIES:
Ability to meet attendance requirements.
Ability to read, write and communicate the English language.
Ability to perform mathematical computations.
Ability to perform public speaking.
Limited amount of physical effort required associated with walking, standing, lifting and carrying light objects (less than 25 lbs.) 5-10% of work time.
Duties are usually performed seated. Sitting may be relieved by brief or occasional periods of standing or walking.
WORKING CONDITIONS:
Works is performed in a normal office environment where there are little or no physical discomforts associated with changes in weather or discomforts associated with noise, dust, dirt, and the like.
All employees recognize that The Salvation Army is a church and agree that they will do nothing as an employee of The Salvation Army to undermine its religious mission.
STATEMENT OF PURPOSE:
The purpose of a job description is to outline the essential functions unique to a particular job within a specific department. Job descriptions are used to recruit, train, and evaluate employees.
Your signature below indicates that you have read and understand the job description and agree to perform the duties as assigned.
When an application is selected for review, typically, only applicants who indicate the relevant education and experience requirements, as indicated in the job description for the position, may be considered for job openings. Please FULLY complete the application, answer questions completely, honestly and to the best of your ability. Please also upload a copy of your resume (when available). Those applicants requiring accommodation to the application and/or interview process should contact a representative of the Human Resources Department at the applicable location.
We appreciate your interest in employment opportunities with The Salvation Army!
Other details

• Job Family FL-EXEMPT
• Job Function Social Services
• Pay Type Salary
• Min Hiring Rate $60,467.30
• Max Hiring Rate $66,020.80
• Travel Required No
• Travel % 0
• Telecommute % 0
• Required Education Bachelor's Degree
• Job Start Date Tuesday, January 2, 2024