Job Location
Wilshire - Los Angeles, CA
Salary Range
$90,000.00 - $100,000.00 Salary
Description
Job Summary
Under the supervision of the VP of Strategy, Impact & Innovations, the Director of Quality Improvement (QI) will develop strategies to plan, organize and coordinate agency compliance efforts for licensure, accreditation, and contractual agreements. The Director of QI leads in collaboration a culture of continuous Quality Improvement, innovation and transformation.
Salary is in the 90k to 100k range with a 3k sign-on bonus.
Essential Functions
- Oversee agency compliance with relevant county, state, federal and COA regulations/standards.
- Supervise and manage the QI department by establishing team goals, completing evaluations, hiring, training and coaching the team members to maintain client record audit readiness.
- Actively participate during agency external audits, program reviews and site certifications.
- Ensure privacy of client PHI through compliance with HIPAA by establishing/maintaining procedures and protocols associated with the release of client information and educating staff on all regulations associated with maintaining client confidentiality
- Prepare and present QI in LOS meeting
- Plan and conduct new hire orientation on HIPAA, and QI related regulations
- Attend required DMH QIC meetings
- Conduct clinical documentation training for staff
- Create and maintain QI and related policies
- Ensure communication of changes and updates to compliance and documentation requirement for all agency client programs
- Serve as a resource for staff implementation of departmental Quality Management and Utilization Review
- Sensitive and responsive to the cultural differences among the agency's client population
- Works to promote and support justice, equity, diversity, and inclusion at all levels in the organization.
- Works to promote a trauma-informed work culture
The Director of QI will take on special projects or additional duties as assigned.
Salary is in the 90k to 100k range with a 3k sign-on bonus.
Qualifications
Competency Requirements
-Highly organized
-Experience with training and orienting staff on regulatory updates
-Ability to speak, read, write and understand English
-Ability to work effectively as a member of a multi-disciplinary team
-Must have excellent oral and written communication skills
-Must have working knowledge of Council on Accreditation (COA), DMH, DCFS and Probation standards and regulations
Education and Experience
-Master's degree in Social Work or related field
-Experience in Quality Improvement/Utilization Review/Clinical Records Programs in a hospital or mental health setting preferred
-Experience in a supervisory position preferred
Certifications/Licenses
-LMFT or LCSW Clinical license issued by the Board of Behavioral Sciences
-Valid CA driver's license
Additional Requirements
-Tuberculosis clearance
-Department of Justice/Fingerprint clearance
-Satisfactory completion of health screening
-Proof of legal eligibility to work in the United States
-Satisfactory driving record
Delegates Authority To
Quality Improvement Specialist
Lead QI Specialist
Assistant Director of QI
Physical Demands
While performing the duties of a Director of QI, the employee is frequently required to sit, stand and use his/her fingers to manipulate a keyboard or writing instrument. The employee is occasionally required to walk, drive, bend, or lift objects heavier than 10 pounds. The employee is rarely required to run.