Director Of People Operations

Ouachita Behavioral Health and Wellness (OBHAW) is the nonprofit community mental health facility serving the community mental health needs of five area counties for over 50 years. As an OBHAW team member, you will join our commitment to bring hope and health to our communities, one life at a time. Our team members are dedicated to creating a collaborative, empowering environment where individuals are able to heal. We are a values-driven organization and believe that these principles should guide us: Do the Right Thing - Respect Dignity - Excellence in Everything - Empower People - Celebrate Success.

As part of our employee community you will enjoy a competitive salary and excellent benefit package. In addition, we offer paid holidays and a generous PTO (Paid Time Off) plan.

OBHAW is an equal opportunity employer committed to diversity in the workplace. If you require accommodation, please contact Human Resources at 501.620.5126.

Job Title: Director of People Operations                                           Department:People Operations

Reports to: Chief Executive Officer                                                  Effective Date: March 25, 2024

Hours of Work: 40 hours per week                                                   FLSA Classification: Exempt

Job Summary

Plans, leads, directs, develops, and coordinates the policies, activities, and staff of the People Operations department, ensuring legal compliance and implementation of the organization's mission and talent strategy.

Supervisory Responsibilities

• People Operations Staff

Essential Functions

• Collaborates with senior leadership to understand the organization's goals and strategy related to staffing, recruiting, and retention.
• Serves as a member of the Executive Management Team.
• Plans, leads, develops, coordinates, and implements policies, processes, training, initiatives, and surveys to support the organization's People Operations compliance and strategy needs.
• Administers or oversees the administration of People Operations programs including, but not limited to, compensation, benefits, and leave; corrective action matters; disputes and investigations; performance and talent management; productivity, recognition, and morale; occupational health and safety; and training and development.
• Identifies staffing and recruiting needs; develops and executes best practices for hiring and talent management.
• Conducts orientation for all new hires.
• Conducts research and analysis of organizational trends including review of reports and metrics from the organization's human resources information system (HRIS) or talent management system.
• Monitors and ensures the organization's compliance with federal, state, and local employment laws and regulations, and recommended best practices; reviews and modified policies and practices to maintain compliance.
• Maintains knowledge of trends, best practices, regulatory changes, and new technologies in human resources, talent management, and employment law; applies this knowledge to communicate changes in policy, practice, and resources to upper management.
• Develops and implements departmental budget and metrics.
• Facilitates professional development, training, and certification activities for HR staff and staff supervisors.
• Prepares for and participates in Board of Director meetings.
• Serves as a member of the Operations Committee.
• Performs other duties as required.

Required Skills / Abilities

• Excellent verbal and written communication skills; ability to work with everyone at all levels of the organization.
• Excellent interpersonal and negotiation skills.
• Excellent organizational skills and attention to detail.
• Excellent time management skills with a proven ability to meet deadlines.
• Strong analytical and problem-solving skills.
• Strong supervisory and leadership skills.
• Ability to adapt to the needs of the organization and employees.
• Ability to prioritize tasks and to delegate them when appropriate.
• Thorough knowledge of employment-related laws and regulations.
• Proficient with Microsoft Office Suite or other similar software.
• Proficiency with or the ability to quickly learn the organization's HRIS and talent management systems.
• Ability to travel to the office daily, or as required by the supervisor.

Education and Experience

• Bachelor's degree in Human Resources, Business Administration, or related field required.
• Five or more years of human resources management experience required.
• PHR, SPHR, SHRM-CP, or SHRM-SCP required.
• Strong knowledge of HR legal and regulatory legislation and requirements.
• Experience in healthcare organizations preferred.
• Working knowledge of The Joint Commission Standards preferred.
• Experience working with a Board of Directors preferred.

Physical Requirements

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Must have the ability to use a computer as required. Must be able to communicate with others in an understandable manner. Must be able to operate standard office equipment. Work is primarily sedentary but must be able to move through the building to access office equipment. May need to occasionally move light equipment. Regular attendance at work is a requirement of this position. Able to travel within the five-county catchment area and to conferences/training as required.

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.