Director of Outbound Transportation

The Director of Outbound Transportation will provide expertise to develop and implement strategic solutions to service True Value Retail Partners out of our distribution centers in a manner that provides the best overall cost and service combination. They will own the business relationships with our dedicated fleet commercial transportation carrier(s) and other third-party providers that support our last mile and over the road shipping to True Value Retailers. Directs and manages a team of Transportation Managers responsible for driving improvement in our routing, back haul, and customer experience. Acts as liaison between our last mile carrier(s) and our growth/sales team and retailers. Ownership of our outbound P&L including monthly reporting and review of results. Responsible for ensuring regulatory compliance where applicable.

Responsibilities: (May perform other duties and responsibilities, as assigned).

• Manages a variety of Transportation Managers with direct accountability for the service level to our customers and managing annual transportation spend. Directs accountability for making cost/service tradeoffs. Developing backhaul strategies in partnership with the inbound transportation team and sourcing 3rd party backhaul opportunities.
• Cost & Productivity Improvement: Oversees regular reviews and re-optimizations of our DC outbound network continuously looking for opportunities to reduce our mileage and spend while maintaining or improving our customer service level.
• Financials & Performance Reporting: Directs the development of Outbound Transportation budgets. Develops and publishes monthly, annual, and ad hoc reports comparing actual versus budgeted performance, explain variances, and forecast future activity. Provides customer service reporting on key quality/service metrics such as on time delivery, customer satisfaction and cost per delivery. Manages equipment maintenance and a replacement strategy for owned equipment (trailers, spotters, etc.).
• Directs the recruiting and development of Head Quarter Transportation team staffing resources to ensure associates are well-prepared, trained, equipped, and motivated to support company service, efficiency, and safety objectives.

Education & Experience:

• Bachelor’s Degree, Master’s Degree preferred or equivalent work experience.

• 10+ years of experience, preferably in Finance, Logistics, Retail, Supply Chain, Transportation, or Wholesale.

• Intermediate knowledge of MS Office (Word, Excel, and PowerPoint).

• Proficient knowledge of industry Transportation and/or Logistics optimization tools and systems.

Licenses & Certifications: N/A

Physical Requirements

• Balancing, Climbing, Crouching, Hearing, Kneeling, Lifting, Pulling, Pushing, Reaching, Repetitive Motion, Seeing, Sitting, Standing, Stooping, Talking, Typing, Visual Acuity, Walking

Work Environment: The position is typically working within the climate-controlled areas of the general offices. However, the position, on occasion will be required to visit area where air conditioning is unavailable and may be exposed to chemicals that are routinely present in the Company’s coatings manufacturing and warehouse facilities. The position routinely requires extended hours, nights, weekends, and holidays.

Travel: Travel may vary in length and duration.

Experience

Required

• 10 - 15 years: Years of experience, preferably in Transportation, Logistics, Supply Chain, Wholesale, Retail, or Finance.
• 10 - 15 years: Proficient knowledge of industry Transportation and/or Logistics optimization tools and systems.

Education

Required

• Bachelors or better

Skills

Required

• MS Office