Director Of Operations - Hotel Portfolio

Offering over 20 years of experience, Onix Hospitality currently owns and manages eight award-winning, top-performing hotels in the Mid-Atlantic region and Florida, operating over 800 hotel rooms across its growing portfolio and serving more than half million customers annually. We are currently looking for a Director of Operations to join our team!

Onix Hospitality rewards it’s employees for their hard work and dedication to providing the best service possible, with a wide-range of benefits and perks to show we care.

Responsibilities and Duties

The primary objective of theDirector of Operations is to strategically oversee the overall operations of the hotel properties. This position is responsible for results, as well as the development and execution of strategies that will support, strengthen, and grow the hotel operations. Responsibilities will include driving service excellence, developing and executing plans to improve performance, manage all new property openings, review, and reconciliation of monthly P&L, working closely with the COO and Managing Members in assessing and driving overall performance while fostering and maintaining positive relationships with all stakeholders.

This position will directly oversee the General Managers of 8 branded hotels located in Delaware, Pennsylvania, New Jersey and Florida, and indirectly supervise department managers for all properties to meet and exceed the strategic goals of the organization. Primary responsibilities will include, but are not limited to:

• Develop and execute strategic operational and financial initiatives with accountability to objectives being met.
• Assist and direct property leadership in revenue growth, market share performance and sales initiatives to achieve positive outcomes.
• Development, enhancement, and implementation of Onix SOPs, financial systems, HR initiatives and culture immersion at all properties.
• Responsible for ensuring properties are thoroughly prepared in anticipation of franchise Quality Assurance reviews and for regularly reviewing each property’s improvement planner to ensure any deficiencies are corrected.
• Travel to properties to conduct tours of the physical plant including all guest rooms and public areas.
• Evaluate guest satisfaction scores routinely and work closely with hotel GMs to develop strategies to improve scores as needed.

Qualifications

• Bachelors or Masters Degree in Hospitality Management or Business Administration preferred.
• 3-5 years proven successful experience in a multi-unit hotels Area GM/RVP role.
• 8-10 years GM responsibility experience, multi-brand field and corporate hotel experience.
• Multi-property oversight experience is required.
• Ability to travel 70% and be able to stay at properties for extended periods of time during property openings, inspections and periods of leadership transition.

BENEFITS AND PERKS WE OFFER

Benefits

• Competitive Salary
• Affordable Medical, Dental, and Vision Benefits for You & Your Family
• 401k Retirement With Company Match
• Flexible Spending Accounts (FSA) & Health Reimbursement Accounts (HRA)
• Paid Time Off & Paid Holidays
• Short-term Disability and Maternity Leave Options, Personal and Family Medical Leave
• Company provided Life Insurance and Long Term Disability Coverage

Employee Perks Program

• Tickets At Work for Discounted Entertainment Tickets!
• Tuition Reimbursement
• In Facility Training/Inservice Programs
• Employee Assistance Program
• Free Will/Estate Preparation Services
• Optional Legal & Identity Protection Services
• Verizon Wireless Discount