Director Of Operations

JOB TITLE: Director of Operations
Our Company is committed to your success by providing you with the training and tools you need to be successful. Our success is based on your commitment to the guest. Guests come first and are the most important people in our business because they make our paychecks possible.

GENERAL JOB DESCRIPTION

Oversees the management of daily operations of a District of 6 restaurants and in addition, manages a District Manager who will directly oversee 6-7 restaurants; between these 2 functions, you will be responsible for the performance of 12-13 restaurants. Grows sales and profits by improving customer satisfaction and human resource management objectives. Mentors employees and consistently grows talent within the organization. Ensures objectives are achieved while operating within all Company guidelines and following ethical business practices. Creates and maintains a Delight Every Customer. environment.

A CUT ABOVE CUSTOMER EXPERIENCE

• Ensures all food safety procedures are executed according to Company policies and health/sanitation regulations; takes corrective action as appropriate.
• Plans and conducts working restaurant visits with all levels of restaurant management to ensure the continual improvement of Quality, Service, and Cleanliness standards on all day parts, including monitoring food product quality. Monitors to ensure “Delight Every Customer.” standards are met; implements corrective actions, as required.
• Ensures protection of Wendy’s brand and Company assets through District compliance with company policies and procedures. Evaluates store performance at specified intervals using company inspection form; coaches and retrains managers as required.

EDUCATION:

• High School diploma required
• College degree preferred
• 18 years old or older

EXPERIENCE:

• Significant restaurant operations experience in the restaurant industry, multi-unit restaurant management experience required; or equivalent of education and experience.

PHYSICAL REQUIREMENTS

• Must be able to stand for long periods of time without a break.
• Must be able to work in hot and cold environments.
• Must be able to walk.
• Must be able to bend and kneel.
• Must be able to reach and grab.
• Must be able to work in loud environment.
• Must be able to see and hear.
• Must be able to wear a headset to take orders.
• Must be able to talk.
• Must be able to smell and taste.
• Must be able to lift up to 30 pounds.
• Travel required between restaurants. Some (10%) travel outside of local Area.
  Brand: Wendy’s
  Address: 1830 Broadview Blvd. Natrona Hts., PA - 15065
  Property Description: 2378 - Natrona Hts.
  Property Number: 237