Director Of Operations

JOB SUMMARY

The primary function of the Multifamily Operations Director is to oversee all aspects of administrative, purchasing, receiving, deliveries, warehouse scheduling and field operations. Ensuring effective results relating to the customer service quality standards set forth by Markraft’s Core Values.

ESSENTIAL DUTIES AND RESPONSIBILITIESinclude the following. Other duties may be assigned.

• Ensure that processes are developed and continually improved for the maximum efficiency for Purchasing, Job tracking, On time scheduling, Delivery, Installation, Job completion and Warranty services consistent with Markraft’s core values and philosophies of professional service.
• Provide Leadership among our field service and operations staff.
• Set and monitor expectations and accountability within the service functions of the Multifamily division.
• Be responsible for setting up assembly sites at every location as needed and working with the production managers to ensure they are running efficiently.
• Travel as necessary between locations.
• Assist with developing new IT Systems.
• Ensure all personnel are properly trained and properly utilize all Information Technology Systems.
• Hire, train, and oversee all operations and administrative personnel.
• Ensure Assembly Operations is working in harmony with scheduling and on time delivery of all assembled products.
• Accurate reporting and recording of data entry involving computerized technology of materials received.
• Maintaining a safe and clean working environment in the warehouse
• Maintain proper maintenance on shop equipment and fleet vehicles.
• Ensure customer satisfaction.
• Problem solving.
• Other duties as necessary.

SUPERVISORY RESPONSIBILITIESThis position carries out supervisory responsibilities in accordance with company guidelines, policies and procedures, and applicable laws. Supervisory responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.

• None

EDUCATION, EXPERIENCE & QUALIFICATIONSTo perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Microsoft office suite / general computer skills
• Communication written and verbal
• High school diploma/ degree preferred
• Drivers license

PHYSICAL DEMANDSThe physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Ability to sit at computer monitor for extended periods throughout the day.
• Must possess the ability to stand for extended periods of time; to reach with hands and arms; to move among and between offices; to handle mail and documents; to sit, stoop, kneel and crouch; to lift and move up to 10 pounds; to see well enough to discern differences in quality of documents and files.

WORK ENVIRONMENTThe work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• General working conditions
• Office environment
• May have to meet tight deadlines

OUR BENEFITS

• Health Insurance (Medical, Prescription, Dental, and Vision)
• Life Insurance
• Disability Insurance
• Paid Holidays and Time Off
• 401(k) Plan with company matching

Artisan Design Group is committed to a policy of equal employment opportunity for applicants and employees. It is the policy of Artisan Design Group to apply recruiting, hiring, training, promotion, compensation, and professional development practices without regard to actual or perceived race, color, religion, sex (including pregnancy, sexual orientation and gender identity), national origin, age (40 or older), disability or certain classifications based on genetic information, or any other characteristic protected by federal, state or local laws, regulations or ordinances.

We are committed to helping individuals with disabilities participate in the workforce and ensuring equal opportunity to apply and compete for jobs. If you need any assistance at any point in the application or hiring process due to a disability and you need an accommodation, please email Accommodations@adgus.com. Please do not use this email address for any other questions. Only inquiries regarding accommodations will be addressed.