Director Of Operations

***PLEASE NOTE THAT ONLY EMPLOYEES PERMANENT IN THE TITLE ADMINISTRATIVE MANAGER WILL BE CONSIDERED**
The NYC Department of Environmental Protection (DEP) enriches the environment and protects public health for all New Yorkers by providing 1.1 billion gallons of high-quality drinking water, managing wastewater and stormwater, and reducing air, noise, and hazardous materials pollution. DEP is the largest combined municipal water and wastewater utility in the country, with nearly 6,000 employees. DEP's water supply system is comprised of 19 reservoirs and 3 controlled lakes throughout the system’s 2,000 square mile watershed that extends 125 miles north and west of the City.
The Bureau of Organizational Development & Human Resources (OD&HR) is the Agency’s internal consultant/partner on organizational culture change and human resources matters. We identify and respond to employee relations issues, staff development needs, and current and strategic manpower requirements. We collaborate with employees, management, employee representatives, employee affinity groups, and other City agencies to develop sustainable policies, procedures, and practices. Our functional areas include Recruitment, Employee Engagement, Operations, Employee Benefits, Human Resources Information Systems, Time and Leave/Performance Evaluation, Wage and Salary Administration, Workforce Development & Training, Payroll, Central Timekeeping and Strategic and Workforce Planning.
Under the executive direction of the Director of Human Resources (Planning, Recruitment and Operations), with a very wide latitude for independent initiative, judgement and decision making, the candidate will serve as Director of the Operations Unit. In this capacity, the candidate will manage difficult and responsible professional personnel work in all aspects of clerical/administrative and related civil service activities concerned with the intake and processing of civil service candidates and is responsible for the overall management of the Operations Unit. Candidate will perform difficult analytical work in capturing civil service metrics and statistics; serve as an Agency Personnel Officer (APO) and liaison between DCAS and the Agency in providing accurate information on and/or interpretation of Civil Service Rules & Procedures, DCAS Personnel Rules & Regulation, and Agency Personnel Policies and Procedures. Candidate may represent the Agency at DCAS meetings. Candidate will also oversee the management of a large office engaged in the on-boarding, processing and data entry of all Personnel Actions to include provisional, civil service, non-competitive, etc. new hires, title changes and salary adjustments. In addition, oversee difficult and responsible civil service personnel functions including transfers and reinstatements and serve as the Agency liaison with the Dept. of Investigations (DOI). Candidate must demonstrate knowledge of and support for EEO standards and procedures and promote a workplace free from safety hazards.

Minimum Qualifications

1. A baccalaureate degree from an accredited college and four years of satisfactory, full-time progressively responsible clerical/administrative experience requiring independent decision-making concerning program management or planning, allocation for resources and the scheduling and assignment of work, 18 months of which must have been in an administrative, managerial, executive or supervisory capacity. The supervisory work must have been in the supervision of staff performing clerical/administrative work of more than moderate difficulty; or
2. An associate degree or 60 semester credits from an accredited college and five years of satisfactory, full-time progressively responsible experience as described in "1" above, 18 months of which must have been in an administrative, managerial, executive or supervisory capacity. The supervisory work must have been in the supervision of staff performing clerical/administrative work of more than moderate difficulty; or
3. A four-year high school diploma or its educational equivalent and six years of
satisfactory, full-time progressively responsible experience as described in "1"
above, 18 months of which must have been in an administrative, managerial,
executive or supervisory capacity. The supervisory work must have been in the
supervision of staff performing clerical/administrative work of more than
moderate difficulty; or
4. Education and/or experience equivalent to "1", "2" or "3" above. However, all
candidates must possess the 18 months of administrative, managerial, executive or supervisory experience as described in "1", "2" or "3" above. Education above
the high school level may be substituted for the general clerical/administrative
experience (but not for the administrative, managerial, executive or supervisory
experience described in "1", "2" or "3" above) at a rate of 30 semester credits
from an accredited college for 6 months of experience up to a maximum of 3½
years.

Preferred Skills

- Previous human resources experience. - Strong analytical & statistical skills, attention to detail and ability to research complex issues - Stellar judgment and sensitivity when responding to the needs and expectations of multiple employee audiences (including frontline staff, managers, senior staff, leadership) - Excellent relationship management skills, influencing ability, and humility self-starter who is extremely organized and able to manage multiple priorities concurrently - Proven ability to handle sensitive material and information with discretion confidentiality is a condition of employment - Strong aptitude/ability to pick up new skills quickly. - Presentation skills

55a Program

This position is also open to qualified persons with a disability who are eligible for the 55-a Program. Please indicate at the top of your resume and cover letter that you would like to be considered for the position through the 55-a Program.

Public Service Loan Forgiveness

As a prospective employee of the City of New York, you may be eligible for federal loan forgiveness programs and state repayment assistance programs. For more information, please visit the U.S. Department of Education’s website at https://studentaid.gov/pslf/

Residency Requirement

New York City residency is generally required within 90 days of appointment. However, City Employees in certain titles who have worked for the City for 2 continuous years may also be eligible to reside in Nassau, Suffolk, Putnam, Westchester, Rockland, or Orange County. To determine if the residency requirement applies to you, please discuss with the agency representative at the time of interview.

Additional Information

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.