Director of Maintenance - Charlotte

WeDriveU is posting this position on behalf of National Express Transit Corp.

Company Description:

National Express LLC is the North America subsidiary of Mobico Group PLC, a global mobility leader operating on four continents. National Express Transit is a rapidly growing provider of fixed route, paratransit and demand responsive solutions for transit authorities, municipalities and other clients across the United States. National Express Transit operations transport more than 22 million passengers annually with more than 2,800 vehicles. Our divisions share a strong commitment to providing the highest level of transportation safety, quality transportation, outstanding customer service and positive employee relations.

Explore our solutions and career opportunities at www.wedriveu.com and www.nationalexpresstransit.com.

Job Description:

The Director of Maintenance will report directly to the Sr. Director of Maintenance and will provide oversight and leadership to our fleet maintenance operations as well as outside vendor partners.

Duties and Responsibilities:

• Direct and control the company’s fleet and maintenance activities that are assigned while ensuring compliance with all state, federal, contractual and policy requirements.
• Directly support, mentor and interact with Supervisors or Lead Technicians to achieve/exceed performance goals.
• Accountable for asset management within assigned area.
• Continually review the maintenance strategy ensuring commercial viability and effective service delivery.
• Assist in development and implementation of Maintenance quality initiatives and influence Operations understanding, support and achievement of goals.
• Participate in reviews/audits as required to verify compliance with all safety/maintenance Policies and Procedures.
• Assist with development of performance goals for the shop as a whole and for individuals. Create and execute action plans associated with those goals.
• Participate in screening, interviewing and selection of the most qualified candidates during the hiring process.
• Work with HR Recruiters, Operations as well as attend Tech Schools and career fairs to ensure company is presented as an employer of choice.
• Accountable for asset availability and appropriate repair decisions to maximize asset uptime. Regular communication across all business segments to prioritize workflow and maximize equipment availability as operational dynamics fluctuate.
• Develop associates’ skills by ensuring participation in vendor and company led training. Share knowledge and embed best practices, company compliance procedures and policies.
• Ensure locations are properly equipped with tooling to perform necessary repairs.
• Actively provide good employee relations ensuring effective communication and encouraging participation.
• Ensure compliance with health and safety and environmental legislation.
• Achieve compliance with agreed Key Performance Indicators (KPI’s).
• Assist with special projects/assignments as required.

Skills Required and Physical Demands:

• Experience with Compliance with the local applicable DOT compliance of Med / Heavy Trucks
• Prefer ASE Certification as a Master Automotive Technician and/or a Master Truck Technician
• Must be computer proficient and have strong experience with computerized diagnostics
• Strong leadership skills / experience with previous budgeting experience.
• Proven ability to manage multi-level relationships and liaise effectively with Operations and Corporate
• Management along with strong problem-solving ability to provide solutions.
• Demonstrated ability to effectively manage a range of activities associated with a large workforce which ensures efficient and effective service levels are consistently maintained.
• Operating within a union environment is optimal.
• Ability to critically analyze a diversity of labor management/disciplinary issues and work collaboratively with Operations and labor relations specialists to develop strategies/solutions to satisfactorily resolve concerns.
• Excellent written and oral communication skills.

Education and Qualifications:

Hard requirements

• 15 years management experience, preferably in in large site environment with a large fleet 300 plus transit units

Preferred requirements

• Bachelor's degree in business management, Finance, Logistics, and/or Transportation.
• Lean/Six Sigma Experience
• 10 years of fleet Supervisor experience in a Diesel Shop with Heavy/Med duty fleets

EEOC

National Express is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.