Director Of Food And Beverage

The Bristol Hotel has an exciting opportunity for a Director of Food and Beverage, overseeing Vivian's Table our steakhouse-concept restaurant, LUMAC Rooftop bar & lounge and Banquet operations.

Overseeing the Front of the House operations, the Director of Food and Beverage is responsible for maintaining a profitable department with high-quality products and exceptional service levels. The Director of Food and Beverage is expected to generate ideas to promote business, foster a positive work environment with low turnover, maintain revenue and payroll budgets, and meet budgeted productivity while delivering the highest service levels in multiple dining atmospheres.

About Bristol, VA/TN

Bristol is a twin city that straddles the Virginia/Tennessee state line, which runs the length of State Street in our historic downtown. Bristol, recently named the Most Charming Town in America by ShopOnMain.com, is uniquely situated within a day’s drive of half the United States’ population. ​

Bristol offers an exceptional quality of life, with low cost of living (15% below the national average) and moderately priced real estate. Located in the foothills of the Appalachian Mountains, four distinct seasons and a temperate climate offer abundant opportunities for outdoor recreation. This favorable location, which boasts a sound infrastructure and a population with a strong work ethic, make Bristol an extremely desirable place to live.

To perform this job successfully, an individual must be able to perform each essential duty.

PRIMARY RESPONSIBILITIES

· Monitor industry trends, take appropriate action to maintain a competitive and profitable operation, including updating beverage lists and menu items as necessary;

· Prepare the F&B budget and monitor department performance accordingly;

· Work with the Executive Chef and keep informed of F&B issues as they arise;

· Coordinate and monitor all phases of loss prevention in the F&B department, conduct monthly inventories, and research any cost variances to budget;

· Comply with all local liquor laws, and health and sanitation regulations;

· Interview candidates for front-of-house F&B positions and follow standards for hiring approvals;

· Conduct daily shift meetings, monthly departmental meetings, and ensure on-going guest service training and compliance of SOP’s and personal appearance standards;

· Conduct and/or attend all required meetings, including pre-event and post-event meetings;

· Provide employees with the training, tools, and environment they need to deliver an exceptional fine dining experience;

· Develop and implement strategies and practices that support employee engagement;

· Maintain product consistency by conducting inspections of seasonings, portions, and appearance of Food;

· Prepare and submit required reports in a timely manner.

GUEST SERVICE & SATISFACTION

· Create an unforgettable dining experience in the restaurant and the banquet facilities;

· Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner;

· Actively participate in all hotel required meetings and trainings;

· Maintain high standards of The Hotel’s personal appearance and grooming requirements.

· Maximize efforts towards productivity, identify problem areas and assist in implementing solutions;

· Must be effective in handling problems, developing a positive departmental culture, including anticipating, preventing, identifying and solving problems as necessary;

· Perform other duties as requested by management.

JOB REQUIREMENTS

· College degree and five years of related experience in a Food and Beverage capacity;

· Strong verbal and written communication skills;

· Significant attention to detail;

· Complete understanding of NOI profitability and budget goals;

· Knowledge of F&B preparation techniques, state health department rules and regulations, and state liquor laws and regulations;

· Computer skills required – experience with Hotel information systems preferred;

· Excellent guest service skills;

· Demonstrated commitment to diversity and success in working with diverse constituencies to support an inclusive environment.

· Strong and effective interpersonal skills including the ability to listen well and demonstrate sensitivity to and respect for individual needs.

Job Type: Full-time

Benefits:

• Flexible schedule
• Paid training

Schedule:

• Monday to Friday
• Weekends as needed

Experience:

• Restaurant management: 5 years (Required)

Shift availability:

• Day Shift (Required)
• Night Shift (Required)

Ability to Commute:

• Bristol, VA 24201 (Required)

Ability to Relocate:

• Bristol, VA 24201: Relocate before starting work (Required)

Work Location: In person