Director Of Field Marketing - K12 Food Service - Remote Based-1255221

As Director of Field Marketing, you'll communicate, train, and implement support to operators on marketing elements for all student experience programs within our K12 FOOD SERVICE accounts. This will include the cafeteria environment, signage, merchandise to provide student engagement and nutrition education programs, hospitality, and promotions.

Excellent communication skills are essential, along with solid strategic thinking and a service-oriented approach.

You'll continuously document and refine Chartwell's K12 marketing standards and communicate these across regions. You'll create solutions to enhance the student and operator experiences while increasing promotion effectiveness and participation in school meal programs.

Preferred locations for this Remote position: Denver, Phoenix, or Portland

Key Responsibilities:

• Create marketing programs and partnerships with Operators, support teams, and the VP of Marketing to ensure continued engagement from students clients and communities.while not directly leading a team, you'll need strong influencing skills with a demonstrated ability to make an impact working through others.
• Train and support operators and on-site Marketing Specialists in the implementation of student-facing and front-of-house programs
• Ensure tools and processes are trained to end in place for the operators to sustain the programs to standards on a daily basis
• Develop and maintain marketing and merchandising operations tools
• Develop marketing audits to assess front-of-house operations for the student experience, operating standards, and signature programs being in place and partner with operators to assess results
• Develop implementation tools and materials, modules, and procedures pertaining to programs, practices, and procedures
• Collaborate with Culinary and Nutrition teams as needed in program development, communications, and training and implementation of support
• Leverage focus groups to understand key market insights and continuous improvement
• Work directly with strategic accounts to respond to client needs
• Collect data and report on return on investment and key performance metrics

Preferred Qualifications:

• 7+ years of experience in marketing and/or training, preferably in FOOD SERVICE or in operations/culinary roles with demonstrated ability to market programs, and merchandise and create superior customer experiences
• Bachelor's degree from an accredited college or university, or 8 years of experience in multi-unit FOOD SERVICE environment in lieu of a degree
• Excellent written and verbal communication skills, presentation and listening skills
• Ability to present to large groups, remotely and in person
• Ability to multi task, establish priorities and maintain organization in a challenging environment
• Project management skills are highly desirable
• Demonstrated ability to direct implementation and produce positive outcomes by working through teams
• Strong Windows based software skills, including but not limited to MS Office, Word, Excel, Outlook and PowerPoint
• Extensive travel required in this position - up to 50% travel to support K12 operators in the Pacific Region and in Texas
• Experience in productivity in a remote environment