Director Of Counseling

Director of Counseling Services

A career at United Hospice, Inc. provides an opportunity to be part of a compassionate, skilled, and dedicated team committed to providing the highest quality of care for our patients and their families.

United Hospice is a community-based non-profit hospice provider. For United Hospice it is about our patients and excellent patient care, not the bottom line. We have outstanding staff-to-patient ratios so that our staff can provide the care that our patients deserve. You have the time to get to know your patients and their families. We are an employer that believes in work-life balance and does the work to provide it, not just talk about it.

The salary for this position is $90k-$100k annually and is commensurate with education and applicable experience and certifications. All full-time/benefits-eligible positions offer a generous benefits package including health insurance, 401k with profit sharing, generous paid time off, and other additional perks..

Responsibilities:

• Coordinates, manages, supervises, and assures quality care provided for all counseling services which includes but is not limited to: social work, spiritual care, bereavement, volunteer and complementary therapy services/programs.
• Interviews, hires, and orients candidates for all positions for which he/she maintains administrative oversight.
• At times of peak census or in absence of staff, performs duties and functions of a social worker, such as: hospice patient/family assessment, establishing, implementing, and monitoring the plans of care for patients/family members and providing required interventions, properly documenting all efforts.
• Coordinates and leads a community-based spiritual care team.
• Plans, implements, and evaluates all counseling functions, including but not limited to:
• Assignment of patient/families to counseling staff and/or volunteers and monitoring to assure appropriate caseloads
• Coordinates coverage of staff caseloads during staff absence or vacancy
• Supervision/oversight, review of documentation to ensure compliance with standards of practice
• Conducts performance appraisals, including field evaluation visits, of staff members annually, documenting as required by UH, and providing feedback to staff on observations and performance.
• Mentors and coaches staff to maximize performance,
• Intervenes in performance or other work-related issues and informs and collaborates with Director of Clinical Services for any disciplinary concerns.
• Onboards all departmental staff and provides oversight and assessment of ongoing departmental needs and develops plans to address those needs.
• Leads monthly department meetings.
• Staffs and monitors support groups and all bereavement activities
• Serves as a member of the UH Leadership Team
• Conducts chart audits to ensure compliance with regulations, accreditation standards, and organizational policy; initiates and monitors performance improvement projects related to department services; conducts complaint investigations in areas for which he/she has oversight as directed.
• Rotates as administrator-on-call.
• Provides community outreach and education on relevant subject matter and schedules department staff for community outreach activities.
• Other responsibilities as assigned.

Qualifications

• New York State Licensed LMSW/LCSW or a related mental health degree.
• Minimum of five years’ experience (hospice experience preferred) with two (2) years of supervisory experience.
• Fully knowledgeable of Federal and State regulations governing hospice care and accrediting body standards.
• Understanding of psychosocial and spiritual care assessment and interventions at end-of-life
• Emotionally mature with excellent leadership, supervisory, team building, decision making and critical thinking skill. Ability to motivate others.
• Excellent verbal and written communication, networking and interpersonal skills, and able to work independently without direct supervision.
• Computer literate with electronic medical record experience.
• Flexible schedule that allows for periodic occasional evening and weekend activities.
• Ability and experience in volunteer training and supervision.

Must possess a car, valid driver's license, and proof of current auto insurance.

Job Type: Full-time

Pay: $90,000.00 - $100,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Employee assistance program
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Professional development assistance
• Tuition reimbursement
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday
• Weekends as needed

Work setting:

• In-person
• Office

Education:

• Master's (Preferred)

Experience:

• supervising a social work department: 10 years (Preferred)

License/Certification:

• LMSW (Preferred)

Ability to Relocate:

• New City, NY 10956: Relocate before starting work (Required)

Willingness to travel:

• 50% (Preferred)

Work Location: In person