Director Of Controls & Tuning Service Engineering

SUMMARY

The Director ofControls & Tuning Service Engineering provides vision, leadership, and resources as a primary coordinator of technical engineering services as it relates to GT/ST Control & OSM Systems, Operational Technology (OT) & Network Engineering, Cybersecurity, and Controls & Combustion Tuning service and execution.  Responsibility is for the safety, quality of products & services provided, and people development planning to meet all business objectives identified as part of Jikei & annual budget planning processes.

The successful candidate will possess significant domain expertise with regard to operation and control of GTCC power plants, heavy-duty Gas Turbines, Steam Turbines, Auxiliaries, and BOP equipment.  Technical depth should be balanced with a passion for leadership and people development; leveraging a ONE TEAM mentality to drive technical, operational, and organizational excellence in support of Mitsubishi Power Americas customers.    

ESSENTIAL DUTIES & RESPONSIBILITIES

• Provide technical, operational, and organizational leadership to reporting managers and individual contributors. 
• Collaborate with Engineering leadership on ONE TEAM approach to promote positive culture and working atmosphere built on technical foundation of certification and task management.  Drive people development growth built on behavioral foundation of Individual Development Plans, succession planning, and leadership development.
• Collaborate across the PGS organization with Service Operations, Service Execution, Design & Applications, & Product Line Management to improve Reliability, Availability, and Maintainability through identification and mitigation of Controls, tuning, OT, and Cybersecurity related Fleet Risks.
• Provide strategic vision and cross-business collaboration on cybersecurity compliance.  Ensure OT cybersecurity designs meet NERC CIP and NIST requirements.
• Maintain accountability for resource planning and absorption; proactively collaborating with Service Operations to meet customer outage support needs.
• Drive Root Cause and Corrective Action for Controls & Tuning related issues.  Inspire confidence and build trust by demonstrating technical excellence, communicating transparently, and acting with a level of urgency expected by Mitsubishi Power Americas customers.    
• Act as thought leader, driving innovation and supporting New Product Development and multi-generational product planning as it relates to Control Systems, Operational Technology, and Remote Services.
• Drive risk assessment; maintain accountability for informing the organization of technical risks, minimizing forced outages, and maximizing unit availability.   
• Provide technical guidance across the organization through timely disposition of Engineering Service Requests. 
• Drive awareness of Mitsubishi Power Americas fleet experience through New Generation Systems (NGS) and global counterparts in Japan with focus on improving overall product lifecycle cost.
• Manage the work priorities and resource allocations (personnel, budget) for the respective engineering groups assigned to ensure that all business objectives are achieved using proper scheduling views in P6, Windchill tasks, etc.
• Maintain strong relationships with external customers through consistent, transparent, and professional communication.
• Positively interface with all necessary departments inside MHI Engineering to define and obtain approval for root cause determination and department initiatives.
• Comply with all processes required to output highest first time quality and on-time to commit date possible and maintain current & historically performance;
• Positively interface with all internal teams (project, procurement, manufacturing , field service, etc) to achieve all programs goals, including both internal and external deliverables;
• Develop staffing and employment development plans of engineering personnel under their direct supervision including required capacity documentation & skillset matrix;
• Support sales and marketing efforts for Mitsubishi and non-Mitsubishi equipment through technical documents, technical presentations and customer meetings;
• Support technical leadership of industry meetings including insurance and lender meetings, user conferences, and industry conferences (PowerGen, ASME Turbo Expo, etc.);
• Ensure fleet experience and feedback is incorporated into design reviews, design meetings, and communicated to the appropriate engineering design personnel;
• Support ISO 9001 audits and compliance efforts;
• Some overnight travel (up to 25%) by land and/or air with some trips lasting two or more weeks.
• Perform other such duties as may be required.

OTHER DUTIES AND RESPONSIBILITIES

• Comply with all safety policies, practices and procedures reporting all unsafe activities to Management and/or Human Resources.
• Participate in proactive team efforts to achieve departmental and company goals.
• Contribute to building a positive team spirit and ONE TEAM culture.
• Communicate effectively with subordinates and management at all levels.
• Protect confidential information by not communicating, disclosing to, or using for benefit of third parties.
• Maintain the highest degree of honesty and integrity at all times.

KNOWLEDGE, SKILLS & EDUCATION    

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

1. • • Education and/or Experience:BS degree inengineering from an accredited college or university; minimum ten (10) years' experience in power generation Service Engineering functions respective of role being pursued.
     • Management Skills: Candidate shall have demonstrated management and / or team leadership skills in short term critical path development and people development programs such as EI, Strength Finders, etc.; Demonstrated excellence in multidisciplinary project & program management in collaborative working environment.
     • Language Skills:Ability to read and interpret documents such as industry reports and technical journals. Ability to write technical reports and correspondence including customer reports. Ability to effectively present information in one-on-one, small group, and large group situations to customers, clients, and other employees of the organization.
     • Mathematical Skills:Ability to work with mathematical concepts such as probability and statistical inference, fundamentals of plane and solid geometry and trigonometry, or thermal system design and modeling as applicable.  Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations.
     • Reasoning Ability:Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
     • Computer Skills: Knowledge of database, project management, spreadsheet and word processing software; electronic mail; graphics; technical diagrams; flow charts, etc.

PHYSICAL DEMANDS & WORK ENVIRONMENT

The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to stand, walk, bend, talk and hear. The employee must frequently lift and/or move up to 25 pounds and occasionally lift and/or move up to 50 pounds.  The employee is occasionally exposed to toxic or caustic chemicals. The employee's working environment maybe loud.  The employee may be required to adhere to MHPSA and customer safety procedures including but not limited to, the use of personal protection equipment (hardhat, safety glasses, goggles, hearing and fall protection).