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Form of workJob Description
As ALS undergoes significant expansion, investing in fresh resources and broadening its scope of operations, we are on the lookout for individuals who share our vision of transforming opportunities into long-term careers. Our recent achievements in growth and progress are not solely the result of our strategies, but rather, they are primarily attributed to the PEOPLE who implement those strategies with passion and commitment. At ALS we value innovation, collaboration, and excellence. As the Director of Internal Sales, you'll have the opportunity to make a significant impact on our growth and success.
Base Salary: $90,000 - $125,000
OTE: $150,000 - $170,000
Responsibilities:
- Lead, Manage, and Accountability (L.M.A.): Take charge of the Brokerage Account Management Department, overseeing a team responsible for maintaining and nurturing relationships with brokerage clients. Develop and implement strategies to ensure client satisfaction, growth, and retention.
- Strategic Account Management: Develop and execute comprehensive strategic Account Management plans for key clients in the logistics industry. Identify opportunities for revenue growth, cost savings, and process improvement. Foster long-term partnerships while meeting or exceeding revenue targets.
- Enhancing Customer Experience: Continuously improve the customer experience within the company's logistics services. This includes closely monitoring client feedback, addressing concerns promptly, and implementing improvements to streamline operations and enhance client satisfaction.
- Opportunity Ownership: Take ownership of significant sales opportunities within the logistics sector. This involves identifying potential clients, conducting thorough market analysis, building compelling proposals, and leading the sales team in closing deals. Responsible for achieving revenue and growth targets.
- Core Process Ownership (CPO): Oversee and optimize core processes critical to the success of the logistics department. This includes process mapping, identifying bottlenecks, implementing efficiency improvements, and ensuring compliance with industry regulations. Monitor key performance indicators (KPIs) to track process effectiveness.
Qualifications:
- At least 5 years of hands-on experience leading a sales/Account Management team in logistics.
- Excellent communication and negotiation abilities, with a demonstrated history of effectively engaging with and managing customer relationships. Strong leadership and team-building skills.
- In-depth knowledge of industry trends and market dynamics.
- Problem-solving mindset and ability to make sound decisions under pressure.
We offer you:
- Exciting opportunities to advance your career through diverse training programs, cross-functional collaborations, and the chance to take on increased responsibilities, enabling them to grow both professionally and personally within the organization.
- Collaborative team environment with daily team meetings, software tools, and support structure.
- Experienced management team who started in similar roles as this one and understand the value you bring to our ALS family.
- Competitive base salary, incentives, paid time off, 401k automatic contribution, and a company-paid health benefits program.
Our Culture:
We truly believe that we are all a family working towards one common goal: The success of ALS and the success of our employees. We want to see if you have what it takes to become a member and create your own Epic journey through ALS. We incorporate a work hard play hard culture, whether that includes being appreciated in our morning standup for our weekly Top Dog awards for going above and beyond, or grilling burgers outside for our Friday lunches. We are constantly looking for ways to make our office a second home.
If you believe you possess the qualities of an ALS Gladiator, we encourage you to connect with us today! At ALS, every idea holds value, and there's no such thing as a bad one.
