Director, It Infrastructure Operations

About One Legal, an InfoTrack Company

One Legal, a division of InfoTrack, is a one-stop online solution for legal professionals to file court documents in every California court, manage service of process nationwide, and more. A leader in innovative technology solutions for legal professionals for more than 30 years, One Legal continues to be among the most respected in the industry.

As a highly ambitious company, we know that our people are critical to our success. That's why we're passionate about fostering a high-performance culture built on professional development, open communication, and transparent leadership. If you're smart, dedicated, and eager to help build a market-leading solution that makes a difference in the lives of our clients, join us.

About the role

As the Director of IT Infrastructure at One Legal, you hold a pivotal role in shaping and managing our IT landscape to meet the highest industry standards. Your leadership and technical expertise are essential for ensuring the seamless operation of our global IT infrastructure, including networking, security, and cloud initiatives.

Responsibilities

• Infrastructure Mastery: Your deep knowledge and experience are crucial in overseeing our global networking stack, encompassing WAN, LAN, Wireless, MPLS, SDWAN, switching, routing, VPNs, and firewalls. Your ability to ensure the performance, availability, and security of these components is paramount.
• Strategic Vision: You are responsible for developing enterprise Infrastructure Operations roadmaps and solution architectures. These blueprints drive service availability, scalability, IT service continuity, and cost-effectiveness while aligning with industry regulations.
• Security and Compliance: Compliance with regulations is a top priority. Your role includes the development of secure enterprise infrastructure, policies, and procedures related to information security, and achieving SOC 2 certification.
• Technical Leadership: As a leader, you provide guidance and direction for projects involving a variety of infrastructure technologies supporting our business applications. Your technical expertise ensures the success of these endeavors.
• Incident Resolution: You handle escalated incidents and infrastructure outages with diligence, driving technical problem resolution and minimizing downtime.
• Stakeholder Engagement: Building strong relationships with company leaders and external service providers is a key part of your role, ensuring a collaborative and effective IT ecosystem.
• Team Leadership: Managing and providing leadership to teams responsible for HPC, networking, information security, and database administration is integral to your position. You guide them in designing, building, and maintaining a highly available and scalable IT infrastructure.
• Cloud Initiatives: You play a critical role in designing and executing our cloud initiatives, optimizing Cloud services & software performance, and evaluating and adopting new Cloud services for scalability and robustness.
• Observability and Innovation: Implementing and maintaining the observability stack that supports various internal stakeholders is essential. You also use your experience and problem-solving skills to prevent and investigate production issues.
• System Architecture and Research: You participate in designing and implementing new system layers, especially in EDA/HPC design environments, and contribute to the research and recommendation of specific systems, architectures, and applications for cloud infrastructure solutions.

Requirements

• Bachelor's degree in Computer Science, Information Technology, or a related field or equivalent experience
• 7+ years in advanced IT administration, architecture, and design, including at least 5 years in IT management and leadership roles
• Microsoft Advanced certifications (ie MCSE), AWS, and Azure certifications, other professionally recognized certifications are preferred.
• Strong hands-on experience with the Microsoft Windows Server family and Microsoft Azure is required.
• Proficiency in Linux and Linux OS server automation, Information Security, SOC 2 certification, and policy and SOP creation
• Familiarity with various technologies, cloud services, and vendor management
• Experience in operating within a cloud platform such as Azure and AWS is required.
• Strong leadership, people management, project management, and vendor management skills
• Excellent communication, interpersonal, and problem-solving skills
• Ability to collaborate effectively with diverse teams and stakeholders.

Compensation
The anticipated starting base pay range for this role is listed below. Base salary is not the only component of our competitive total rewards package - you may also be eligible for bonus, commissions and other benefits as described below. Actual compensation is influenced by a wide array of factors including but not limited to skill set, level of experience, licenses and certifications.

$158,800 - $175,000 base pay

Benefits

What Sets One Legal, an InfoTrack company, apart?

We are a remote-friendly company! We encourage you to apply from anywhere in the United States. Whether you choose to work in an office or remotely, we strive to ensure that you have the resources and training that you need to successfully collaborate and succeed. At InfoTrack, we’re committed to a workplace where everyone feels comfortable to do their best work and, yes, have fun! We also believe in a work/life balance that fulfills you while you’re here and supports you when you’re not. We built our benefits package to prove that we’re committed to you having everything you need.

Here is what we offer full-time employees

• 401(k) Match
• Medical, Dental, & Vision Insurance- 85% of employee premiums are covered by InfoTrack, and 70% for your family premiums

• Employer-funded Short/Long-Term Disability, Life, and Accidental Death & Dismemberment (AD&D) Insurance
• 20 Days of Paid Time Off (PTO)
• 11 Paid Holidays
• “Be Me Time” off for mental health, re-charging, volunteering
• Matching Gift Program
• Monthly Internet Stipend for Remote Employees

Our Commitment

We believe that the key to our success is you. Your unique background, life experience, knowledge, self-expression, and talent make you uniquely you. Who you are, what you have experienced, and how you think inspires us to be innovative and bold.

InfoTrack is an equal opportunity employer. We hire great people from a wide variety of backgrounds, not just because it's the right thing to do, but because it makes our company stronger. We welcome the unique contributions that you can bring in terms of your education, opinions, culture, ethnicity, race, ancestry, sex, gender identity and expression, national origin, citizenship, marital status, age, languages spoken, veteran status, color, religion, disability, sexual orientation, and beliefs.

InfoTrack was recently certified as a Great Place to Work® Find out what our employees are saying

https://www.greatplacetowork.com/certified-company...