Address
Form of work
SalaryThis role can be remote, hybrid or located in our Newton Massachusetts office.
Primary Purpose:
Reporting to the VP, Growth Operations, the Director, Growth Compensation sets Growth Compensation strategies that help the teams set CS and CR revenue targets by aligning past revenue performances, current pipeline and forecast revenue potential. Provide leadership with comparison compensation modeling to optimize revenue potential and motivate Growth team members to reach their maximum productivity. Execute annual compensation plans for quota carrying individuals at all levels including VPs, as well as any amendments needed. Administer monthly CS commission and CR bonus payments, addressing any conflicts or disputes. Establish and maintain Growth Team members' confidence in integrity, independence and efficiency. Interface with Finance for expense accrual and forecast.
Major Functions/Responsibilities:
- Create On-Target-Earning modeling for various roles in the Client Services and Client Relations roles, particularly blended roles and new hires. Draft, update, finalize and issue compensation plans for growth team roles. Update and issue compensation plans for all members of the team.
- Help set revenue quotas for Client Relations teams based on account tiering, past revenue results and perceived revenue potential.
- Configure and load monthly revenue results and annual revenue forecast from Finance into Salesforce, which requires manual manipulation to ensure revenue records are associated with the correct amount.
- Track projected and actual performance against quota of the team and provide regular updates to Client Relations leadership and CDO, flagging potential anomalies and issues.
- Track and process bonus payments monthly based on actual attainment as the year progresses and recognized revenue approaches bonus payment thresholds.
- Execute monthly Client Services commission payment process timely and accurately. Read and summarize new client contracts on the CS Summary spreadsheet along with particular terms relevant to the GVP and CDO. Communicate monthly commissions to CSDs and/or VPs and provide updated BSR information via Salesforce or manual reports.
- Research and resolved CRD questions regarding revenue and forecast.
- Elevate exceptions and risks to Client Services and Client Relations leadership or CDO to maintain a consistent process through the teams.
Decision Making Authority:
- DECISION MAKING - Exercises discretion and independent judgment with respect to matters of significance.
- INFLUENCE - Regularly required to influence cross-functional teams
- IMPACT - Family/Function
Education/Experience/Skills:
- Bachelor's degree required.
- Salesforce experience strongly preferred but not required.
- Must have strong finance and analytics background.
- Seven years in Sales Operations or related fields highly desirable, with some experience in sales compensation preferred. Finance background for at least one year is strongly preferred.
This role will not pay more than $130K yearly base and is eligible for a target 10% annual performance bonus and is eligible for restricted stock.
This role has but not limited to the following employment benefits:
- Health Care
- Retirement
- Sick Leave
- Vacation
- Paid Holidays
- Disability Insurance
- Life Insurance
- Tuition Reimbursement
HAVING TECHNICAL ISSUES WITH YOUR APPLICATION?
Contact us at bhrecruit@brighthorizons.com or 855-877-6866
Bright Horizons is dedicated to creating a workforce that promotes and supports diversity and inclusion. We provide equal employment opportunities to all individuals without discrimination. Bright Horizons complies with the laws and regulations set forth in the following EEO is the Law Poster: EEO - English and EEO - Spanish along with information on the Family and Medical Leave Act (FMLA) and Employee Polygraph Protection Act (EPPA).
Applicants requiring a reasonable accommodation for any part of the application and hiring process should contact the recruitment helpdesk at 855-877-6866 or bhrecruit@brighthorizons.com. Determinations on requests for reasonable accommodation will be made on a case-by-case basis.
