You Lead the Way. We’ve Got Your Back.
With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.
At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.
Join Team Amex and let's lead the way together.
The Global Merchant Services (GMS) Pricing team is responsible for the single largest source of American Express’ revenue: Merchant discount revenue. The team works closely with multiple business partners to determine the ideal pricing structure to encourage merchant acceptance of American Express, while striving to improve coverage and merchant satisfaction. Ultimately, we drive merchant revenue and profit growth through customer-centric pricing principles, more flexible pricing architecture and innovative pricing solutions.
The Payments landscape is evolving fast, and the need to challenge and evolve our pricing strategies by optimizing price-to-value and positioning appropriately in the industry is paramount. With that, the Director of Global Pricing Strategy will be responsible for pressure testing existing pricing strategies, identifying new opportunities, and developing an actionable mid-long term pricing vision all anchored to our core pricing principles. The successful candidate will report to the Vice President of Global Pricing Strategy and will have considerable exposure to senior leaders in GMS and across the Blue Box.
Job Responsibilities
- Oversee and lead all Pricing Strategy projects
- Pressure test existing pricing initiatives across partner segments and countries to drive enhancements
- Develop critical and thought-provoking analyses that support the evolution of our pricing strategies
- Develop mid-to-long term pricing roadmaps and drive buy-in with senior leadership and key business partners
- Stay abreast of Regulatory changes globally and assess implications together with industry dynamics through internal and external resources in compliance with company policies
- Provide consultative support to Regional Pricing teams to support them in advancing key pricing initiatives
- Develop materials to educate and update business partners and senior leadership on payment dynamics along with strategic implications to AXP
- Lead a team of two Senior Managers
Qualifications
- 6+ years’ experience in Management Consulting/ Corporate Strategy.
- Experience in and/or significant exposure to the payments industry with a solid understanding of business model drivers.
- Strong aptitude for analytics; demonstrated ability to develop sophisticated financial models and draw value-added insights from large amounts of data.
- Strategic thought leader with the ability to work through unstructured problems and develop clear action plans.
- Strong relationship management and collaboration skills – ability to manage external vendors and internal stakeholders. Excellent communication skills – both written and oral
- - with experience leading discussions with Senior Leaders where decisions need to be made based on the facts presented.
- People leadership experience – this position leads a team of three.
- Results driven with the ability to work under pressure, navigate through ambiguity, draw linkages and balance multiple priorities.
- MBA or relevant graduate degree from top tier institution.
Salary Range: $130,000.00 to $205,000.00 annually + bonus + equity (if applicable) + benefits
The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we'll consider your location, experience, and other job-related factors.
We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:
- Competitive base salaries
- Bonus incentives
- 6% Company Match on retirement savings plan
- Free financial coaching and financial well-being support
- Comprehensive medical, dental, vision, life insurance, and disability benefits
- Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
- 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
- Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
- Free and confidential counseling support through our Healthy Minds program
- Career development and training opportunities
For a full list of Team Amex benefits, visit our Colleague Benefits Site.
American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.
Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.
We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.
US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the Pay Transparency Policy Statement.
If the links do not work, please copy and paste the following URLs in a new browser window: https://www.dol.gov/agencies/ofccp/posters to access the three posters.