Director, Community Connect

It's more than a career, it's a calling.

MO-REMOTE

Worker Type:

Regular

Job Highlights:

Are you an experienced technology leader, who excels at building strong relationships, solving problems, driving innovation, and guiding teams toward success? We are seeking an experienced Director of Community Connect to help lead the success of our Connect program.

In this role, you would drive the strategy, optimization, and support of our offering, as well as lead teammates toward a common goal. You would bring your demonstrated ability to create and sustain successful relationships, foster a culture of innovation and creativity, identify and implement sustainable solutions, and communicate across all levels of the organization, both internally and externally.

Responsible for managing the Community Connect & Affiliate IT relationships between SSM Health and external organizations, as well as leading a team of account managers and specialists to support the relationship, strategy, and offering. Primary external relationships will be with established Connect organization, although additional Connect hospitals and clinics may be added. This role will support all technologies as necessary to support the relationship between the Connect organization and SSM Health. Experience as a leader of Community Connect is required. This is a remote role and does have some state limitations to where you can reside.

Primary Responsibilities:

• Leads and manages the IT relationship between SSM Health and the Connect organization.
• Leads and supports a team of Account Managers and Specialists.
• Drives the strategy and optimization of the Connect offering.
• Meets and interacts with Connect stakeholders at all levels, on an ongoing basis.
• Defines, plans, tracks and manages key resources.
• Leads Connect related projects and programs.
• Ensures the tracking and completion of work at the site, region, and system level.
• Works with fellow leaders and teams to prioritize and complete work.

Education:

• Bachelor's degree in computer science or related field, or equivalent years of experience and education.

Experience:

• Seven years' experience, with five years' in leadership experience with Epic Community Connect.

Named 150 Top Places to Work in Healthcare 2023 - Becker's Healthcare

Named One of America's Greatest Workplaces for Diversity 2023 - Newsweek

Named One of America's Greatest Workplaces for Women 2023 - Newsweek

SSM Health is a Catholic, not-for-profit health system serving the comprehensive health needs of communities across the Midwest through a robust and fully integrated health care delivery system. The organization’s 40,000 team members and more than 12,800 providers are committed to providing exceptional health care services and revealing God’s healing presence to everyone they serve.

With care delivery sites in Illinois, Missouri, Oklahoma and Wisconsin, SSM Health includes 23 hospitals, more than 300 physician offices and other outpatient and virtual care services, 13 post-acute facilities, comprehensive home care and hospice services, a pharmacy benefit company, a health insurance company and an accountable care organization. It is one of the largest employers in every community it serves.

To request additional information, confidentially submit your interest, or nominate a fellow colleague, please contact:

Jon Dirksen

Executive Talent Acquisition

jon.dirksen@ssmhealth.com

#LI-Remote

Job Summary:

Oversees the management, administration and strategy of multiple applications, providing leadership and guidance to application level leaders. Supports the system strategic projects and personally owns key information technology efforts. A key consultant with electronic health record system expertise, business acumen and internal and external environment awareness.

Job Responsibilities and Requirements:

PRIMARY RESPONSIBILITIES

• Demonstrates flexibility, agility and the ability to respond effectively to changing environments, expected and unexpected, while working with individuals, groups and team members and is open to new challenges.
• Demonstrates awareness of internal and external dynamics, and an acute perception of the dimensions of business issues. Conducts research and identifies, collects and analyzes information about the markets, economies, political environment, technology trends and business operation issues to make informed decisions.
• Collaborates with other members of formal and informal teams in the pursuit of common missions, vision, values and goals.
• Assesses the scope and potential impact of an issue or opportunity. Uses business criteria and values to evaluate alternative courses of action. Makes decisions as appropriate or escalates to leadership.
• Possesses the ability to take an analytic, creative and iterative process that leads to desired outcomes that benefit the end user/the customer. Searches for information and depicts ideas and creative processes visually and verbally.
• Maintains an awareness and openness to diversity as defined in a multitude of ways to include demographics, cultures and markets.
• Continues to own their growth, professionally and personally, to better the team and organization. Engages in learning from others, both within and outside the organization.
• Focuses on desired results and business outcomes. Sets and achieves challenging goals. Clearly defines mutual expectations of self and others in a team setting. Takes appropriate actions to ensure obligations are met. Defines performance standards in terms of doing what is appropriate and doing it well. Revises standards in response to changing business needs. Is resourceful and takes calculated risks to achieve results.
• Handles changes and uncertainties with ease and with the ability to move forward quickly. Identifies and acts upon opportunities for continuous improvement. Demonstrates a willingness to make high-risk decisions when necessary and with prudent judgment.
• Performs other duties as assigned.

EDUCATION

• Bachelor's degree in computer science or related field, or equivalent years of experience and education

EXPERIENCE

• Seven years' experience, with five years' in leadership

PHYSICAL REQUIREMENTS

• Frequent lifting/carrying and pushing/pulling objects weighing 0-25 lbs.
• Frequent sitting, standing, walking, reaching and repetitive foot/leg and hand/arm movements.
• Frequent use of vision and depth perception for distances near (20 inches or less) and far (20 feet or more) and to identify and distinguish colors.
• Frequent use of hearing and speech to share information through oral communication. Ability to hear alarms, malfunctioning machinery, etc.
• Frequent keyboard use/data entry.
• Occasional bending, stooping, kneeling, squatting, twisting and gripping.
• Occasional lifting/carrying and pushing/pulling objects weighing 25-50 lbs.
• Rare climbing.

Department:

9620000009 Epic VP

Work Shift:

Day Shift (United States of America)

Scheduled Weekly Hours:

40

SSM Health is an equal opportunity employer. SSM Health does not discriminate on the basis of race, color, religion, national origin, age, disability, sex, sexual orientation, gender identity,pregnancy, veteran status, or any other characteristic protected by applicable law. Click here to learn more.