Director, Client Services, Sutter Health Network, Silicon Valley

We are so glad you are interested in joining Sutter Health!
Organization:
SHSO-Sutter Health System Office-Bay
Position Overview:
Builds and maintains excellent Client relationships characterized by the level of respect, confidence and trust placed in Sutter Health (SH) by the Client as measured by the client satisfaction scores and other feedback mechanisms. The Director is proactive in tracking and analyzing Sutter's performance across each of the service lines offered to any given Client and is also responsible for maintaining positive, effective and collaborative relationships with internal SH divisions that provide services to SH client.
Job Description:
EDUCATION:
Equivalent experience will be accepted in lieu of the required degree or diploma.

• Bachelor's: Communications, Marketing, Business Administration or health care related field.

TYPICAL EXPERIENCE:

• 12 years recent relevant experience.

SKILLS AND KNOWLEDGE:

• Superior communication and group presentation skills.
• Skills in interpreting and presenting complex financial and utilization data.
• Skills in interviewing.
• Ability to write policies, procedures and other documents for distribution.
• Self-starter. Ability to work within and promote team environment concepts.
• Ability to manage the staff and budgeted resources of a remote office.
• Ability to negotiate to win/win outcomes.
• Knowledge of community-related issues, understand competitive strategies and anticipate network needs.

Job Shift:
Days
Schedule:
Full Time
Shift Hours:
8
Days of the Week:
Monday - Friday
Weekend Requirements:
None
Benefits:
Yes
Unions:
No
This position is work from home eligible.
Position Status:
Exempt
Weekly Hours:
40
Employee Status:
Regular
Number of Openings:
1
Sutter Health is an equal opportunity employer EOE/M/F/Disability/Veterans.
Pay Range is $83.23 to $133.17 / hour
The salary range for this role may vary above or below the posted range as determined by location. This range has not been adjusted for any specific geographic differential applicable by area where the position may be filled. Compensation takes into account several factors including but not limited to a candidate's experience, education, skills, licensure and certifications, department equity, training and organizational needs. Base pay is just one piece of the total rewards program offered by Sutter Health. Eligible roles also qualify for a comprehensive benefits package.