Job Description
***PLEASE NOTE: Must active TS/SCI security clearance) to qualify for position.
Title: DIRECT-HIRE Telecommunications Specialist ( w/ active TS/SCI security clearance)
Location: on site - Vienna, VA
Status: must active TS/SCI security clearance) to qualify for position.
Compensation - Base salary range is roughly between $105-115,000/year w2 + Bonuses & Benefits - Based on extent of position-relevant experience
*** FOR IMMEDIATE CONSIDERATION, CALL ADAM: 301-212-7355
Responsibilities
Essential Functions:
- have the ability to correct malfunctions by testing, analyzing, and restoring telecommunication systems to full capacity.
- have the knowledge of Avaya telephone hardware and software.
- have the knowledge of Avaya CS1000 PBX.
- have the knowledge of Polycom and Microsoft Lync VTC hardware and software.
- be able to train end users in the proper use of telecommunication equipment, including but not limited to Avaya telephones, Polycom VTC equipment, and Microsoft Lync.
- be familiar with basic IP network administration.
Work Experience, Knowledge, Skills & Abilities:
- TS/SCI required: have access to unclassified, secret classified, and top-secret SCI classified systems and information required for the performance of duties.
- have access to Sensitive Compartmented Information Facility (SCIF) space as required for the performance of duties.
- perform the daily maintenance O&M of the TSC’s telecommunication systems.
- assist TSC personnel in the utilization of TSC’s telecommunication equipment.
- provide training to TSC personnel on the utilization of TSC’s telecommunication equipment.
- monitor the TSC work ticketing system for telecommunication related support request tickets.
- respond to tickets from the TSC work ticketing system, updating and/or closing tickets as work proceeds.
- work with the TSC Senior Audio-Visual Technician on projects and support requests that require both telecommunication and AV support.
- participate in departmental cross-training efforts as both instructor and trainee.
- manage special projects as required and assist with other duties as assigned.
- document project and / or assignment daily status in the work tracking database.
- have a bachelor’s degree and five (5) years of experience providing telecommunication services, or have ten (10) years of experience providing telecommunication services.
FOR IMMEDIATE CONSIDERATION, CALL ADAM: 301-212-7355