Digital Qe Lead

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Signet Jewelers is the world's largest retailer of diamond jewelry, operating more than 2,800 stores worldwide under the iconic brands: Kay Jewelers, Zales, Jared, H.Samuel, Ernest Jones, Peoples, Banter by Piercing Pagoda, Rocksbox, JamesAllen.com and Diamonds Direct. We are a people-first company and this core value is at the heart of everything we do, from empowering our valued team members, to collaborating with our customers, to fostering the communities in which we live and serve. People - and the love their actions inspire - are what drive us. We're not only proud of the love we inspire outside our walls, we're especially proud of the diversity, inclusion and equity we're inspiring inside. There are dynamic career paths awaiting you - rewarding opportunities to impact the lives of others and inspire love. Join us!
The Digital QE Lead is responsible for requirement gathering, business process design, development of use cases, testing and postproduction support of business applications.
Strategy & Planning

• Define the scope and prepare end-to-end testing for projects/sprints in collaboration with the Digital IT team and vendor partners
• Setup test data and validate system configurations
• Collaborate with Digital teams to develop solutions that meet the requirements given by the business.
• Establish project scope and objectives with the project team and project stakeholders.
• Collaborate with various business and IT teams to complete E2E activities
• Ensure that the E2E deliverables are on time, within budget and at the required level of quality
• Evaluate the outcomes of the E2E efforts as established during the planning phase

• Create E2E flows and document them and review it with different stake holders
• Communicate project status, project scope, open items, issues / risks to the project managers
• Perform unit and systems Integrations testing and document the results
• Enforce standards and methodologies that pertain to quality, consistency, and accuracy of project design, development, testing and implementation.
• Participate in technical walkthroughs to validate design.
• Utilize the automated scripts and minimize the manual execution.
• Migrate basic, low-risk solutions into the production environment.

• Work with system owners to test the production issues in lower environments
• Demonstrate the post go live features to various stake holders.

• Bachelor's degree in MIS, Computer Science, Business, or equivalent experience.
• Certifications a plus.

• 5+ years related experience.
• General knowledge of business process workflows.
• Retail Experience with a strong understanding of E2E eCommerce flows
• SAP Hybris, Sterling Order Management or similar experience is preferred.
• Experience in test automation, including framework development and script creation.
• Experience in Automation tools like Worksoft, Selenium is required.
• Strong Integration testing experience is a must.
• Exposure to Gen AI in relation to Testing / automation is a plus.
• Excellent leadership and communication skills.

• Listening, verbal and written communications skills with the ability to translate technical information into understandable terms to a variety of audiences.
• Responsive and alert to new learning opportunities, growth, and development of technical, interpersonal and business skills; able to recognize and address areas needing improvement.
• Motivated and competent to contribute appropriate time and effort to work needing attention.
• Attentive to detail with focus on accurate and timely results.
• Organized and able to prioritize tasks, responding effectively to competing needs.
• Attentive and reactive to customer needs and concerns.
• Strong customer service orientation.
• Able to contribute to team effort and individual achievement.
• Able to check server logs and analyze the errors.