Digital Production Analyst- Email Marketing/Email Transactions

Overview: Tekwissen Group, is a workforce management provider throughout the USA and many other countries in the world. The below job opportunity is to one of Our clients who is a global leader in personal care and home fragrance, including top-selling collections for fine fragrance mist, body lotion and body cream, 3-wick candles, home fragrance diffusers and liquid hand soap.

JOB DESCRIPTION

• The QA analyst will be a member of the Digital Commerce Operations team supporting testing email marketing and transactional content.
• This team member works closely with the email producers in performing peer reviews of content builds, render checks, routing proofs, and defining test scenarios.
• The ideal candidate is an experienced, opinionated QA analyst who is detail oriented, process focused, with a love for email.

Responsibilities:

• Check proofs against wireframes and asset tracker to ensure appropriate business requirements are met
• Check email client rendering as defined by agreed upon support list
• Check Movable Ink & Salesforce Marketing Cloud technical setup aligns with marketing strategy
• Define and review test cases for dynamic email experiences in testing
• Raise, document, triage defects alongside producers utilizing QA tracking documents
• Define testing requirements and scope for daily marketing deployments
• Ongoing research and testing recommendations based off of email client market share against email list open rates
• Maintain and route email proof workflows to cross functional partners for approval
• Work with Coordinator to optimize QA workflow, process, and tooling
• Plan, execute production test activities to validate triggered/transactional emails and template updates in marketing deployments immediately following a production release
• Participate in requirement gathering
• Contribute feedback and QA estimation sizing
• Assist UAT Business Partner needs/testing during facilitation of final User Acceptance Testing
• Report overall test prep and execution progress metrics/data to the Comm Ops Manager
• Drive continuous learning and improvement from the testing perspective
• Other duties as assigned

Position Qualifications:

• 2+ years holding a QA Analyst Role with a focus on ecommerce, user experience, website testing
• Experience testing mobile apps, digital websites, or marketing/transactional emails
• Experienced facilitating/supporting UAT, QA test phases such as integration, system testing, etc
• Experienced in third-party applications including but not limited to Jira, Confluence, TestRail, or other test management tools (e.g. ALM, Quality Center, TFS, VSTS)
• Experienced in setting up and executing test plans supporting integration testing, regression testing, system testing, user acceptance testing
• Has expertise in mapping test cases to corresponding requirements and building out a requirement matrix
• Experienced in third-party applications including but not limited to Jira, Confluence, or other test management tools (e.g. ALM, Quality Center, TFS, VSTS)
• Able to take and execute based on QA Lead feedback/guidance provided
• Experienced in working with third party vendors and testing third party applications
• Possesses a strong level of attention to detail
• Experienced in supporting and contributing to test scope identification, test requirements management, test case development, test scheduling, and defect management activities
• Exhibits strong written and verbal communication skills with IT and Business audiences.
• Excels at working in a project environment and on cross-functional and geographically dispersed teams
• Consistently delivers day-to-day assignments with a high level of quality and attention to detail
• Independently develops key deliverables without supervisor oversight
• Bachelor's degree in IT or equivalent experience
• Automation experience desired but not required

TekWissen® Group is an equal opportunity employer supporting workforce diversity.

Job Types: Full-time, Contract

Pay: $42.00 - $44.00 per hour

Experience:

• Email Operations: 1 year (Preferred)
• HTML Coding: 1 year (Preferred)
• Peer Review/QA/Editing: 1 year (Preferred)

Work Location: Remote