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Form of workSummary:
The Digital Product Manager leads a cross functional team in defining the vision of a strategic initiative, initiatives are broken down to defined EPICs and features. This position collaborates with business segment product leaders and UX leads to define MVPs. Engages Legal, Risk and Compliance to obtain approval on all features, participates in architecture and UX wire reviews to ensure features are properly defined and approved for execution. Is responsible for leading a strategic initiative and mentors junior level colleagues as necessary.
Duties and Responsibilities:
- Identify business challenges and opportunities for improvement using data analytics, as well as customer/colleague feedback and pain points.
- Understand complex processes and systems in-depth for those transactions/experiences for which you are responsible.
- Conduct industry benchmarking and experience comparison with other banks and fintech capabilities.
- Define EPIC and MVPs for a given initiative.
- Understand how the features map to delivering business objectives and key results (OKR’s).
- Lead in feature definition and acceptance criteria.
- Partner with colleagues across Huntington to develop a hypothesis about the root cause and collaborate on the enhancement roadmap.
- Lead discussions in partnership with Solution Architects and UX leads.
- Work with Legal, Risk and Compliance for approval on features.
- Work with agile teams to iterate and build; focus on prioritizing the business value from different pieces of the work.
- Improve speed to market for those features that will drive the most value to the company.
- Work with external vendors when appropriate.
- Partner with implementation teams to roll out initiatives flawlessly for customers and colleagues.
- Measure performance against expectations; revisit analysis and strategy to modify approach when a variance is recognized.
- Mentor junior level colleagues as necessary.
- Perform other duties and assigned.
Basic Qualifications:
- Bachelor's degree
- 4+ years of Online/Mobile Digital Experience or Digital project delivery experience.
- Experience with Agile Delivery
Preferred Qualifications:
- Experience with Consumer Lending systems
- Digital product management or delivery experience in e-commerce, digital messaging, identity and access management, digital money movement, or customer self-service
- Experience in creating re-designed Consumer or Business and Commercial Banking customer experiences
- Forward-thinking and able to extrapolate learnings and industry trends to build a roadmap for the future
- Ability to translate business needs to technology teams
- Experience with desktop and mobile web, mobile apps, and alerts
- User-centered design and usability expertise
- Self-starter who develops plans and is committed to hitting delivery dates
- Strong analytical skills and familiarity with the Software Delivery Lifecycle
- Must have excellent written and verbal (face-to-face and phone) communication skills including professional grammar and demeanor
- Ability to develop working relationships with individuals at all levels of an organization
- Strong organizational skills and attention to detail
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Exempt Status: (Yes = not eligible for overtime pay) (No = eligible for overtime pay)
Workplace Type:
HybridHuntington is an equal opportunity and affirmative action employer and is committed to providing equal employment opportunities for all regardless of race, color, religion, sex, national origin, age, disability, sexual orientation, veteran status, gender identity and expression, genetic information, or any other basis protected by local, state, or federal law.
Tobacco-Free Hiring Practice: Visit Huntington's Career Web Site for more details.
Agency Statement: Huntington does not accept solicitation from Third Party Recruiters for any position
