Digital Experience Coordinator

GoodRx is America's healthcare marketplace. Each month, millions of people visit goodrx.com to find reliable health information and discounts for their healthcare - and we've helped people save $60 billion since 2011. We provide prescription discounts that are accepted at more than 70,000 pharmacies in the U.S., as well as telehealth services including doctor visits and lab tests. Our services have been positively reviewed by Good Morning America, The New York Times, NBC News, AARP, and many others.
Our goal is to help Americans find convenient and affordable healthcare. We offer solutions for consumers, employers, health plans, and anyone else who shares our desire to provide affordable prescriptions to all Americans.
About the Role
We are seeking a detail-oriented and proactive Digital Experience Coordinator to support the efficient execution of digital projects across GoodRx.com. As a Digital Experience Coordinator, you will work closely with cross-functional teams to ensure seamless workflows, timely deliveries, and the successful completion of key digital initiatives supporting key revenue streams including the prescriptions and B2B (Manufacturer Solutions) businesses. Your role will contribute to maintaining high-quality digital assets, optimizing processes, and ensuring a smooth digital production cycle.
Responsibilities
Content Scheduling: Work closely with stakeholders to schedule and publish digital content across GoodRx.com.
Quality Assurance: Conduct thorough quality checks on digital assets to ensure they meet design standards, are free of errors, and provide a seamless user experience.
Content Management Systems: Utilize content management systems (CMS) to upload and manage digital content, ensuring accuracy and consistency across platforms.
Digital Touchpoint Coordination:Collaborate with design, engineering, product, and marketing teams to ensure consistent and user-centric Digital Experiences across platforms such as the company website, mobile apps, social media, and email campaigns.
A/B Testing and Optimization: Support the setup and execution of A/B tests to optimize digital elements and user interactions.
Communication and Collaboration: Maintain open channels of communication with various teams, fostering a collaborative environment. Coordinate feedback loops to ensure alignment on digital initiatives.
Issue Resolution: Identify and address technical issues or user experience glitches promptly. Collaborate with technical teams to resolve issues and ensure a seamless Digital Experience.
Documentation, Project Management and Reporting: Maintain records of Digital Experience initiatives, projects, and outcomes. Ensure all stakeholders are delivering projects on-time while managing timeline expectations with leadership.
Continuous Learning:Stay updated on the latest UI/UX trends, digital marketing strategies, and technology advancements. Seek opportunities for professional development and contribute to the team's knowledge growth.
Qualifications:

• Bachelor's degree in Marketing, Digital Media, Design, Business, or a related field, or equivalent.
• 1+ years of experience in a digital coordination, production or project management, UX/UI design, or related role within the digital/e-commerce landscape.
• Strong organizational skills and the ability to manage multiple projects simultaneously.
• Comfortable learning and acting as an editor within complex content management systems (Contentful experience strongly preferred but other CMS experience is fine).
• Comfortable learning and using project management tools (Asana, Jira, etc.) to manage multiple projects and ability to prioritize tasks in an effective manner.
• Interest in understanding design principles and digital asset formats.
• Attention to detail and a commitment to maintaining high-quality standards.
• Problem-solving, solution-focused mindset with the ability to adapt to changing project requirements.
• Ability to work independently while also contributing effectively to a team environment.
• Familiarity with digital marketing, user experience (UX), and web development concepts is a plus.

At GoodRx, pay ranges are determined based on work locations and may vary based on where the successful candidate is hired. The pay ranges below are shown as a guideline, and the successful candidate's starting pay will be determined based on job-related skills, experience, qualifications, and other relevant business and organizational factors. These pay zones may be modified in the future. Please contact your recruiter for additional information.
San Francisco Office:
$56,000.00 - $85,000.00
New York and Seattle Offices:
$52,000.00 - $78,000.00
Santa Monica Office:
$47,000.00 - $71,000.00
Other Office Locations:
$42,000.00 - $64,000.00
GoodRx also offers additional compensation programs such as annual cash bonuses and annual equity grants for most positions as well as generous benefits. Our great benefits offerings include medical, dental, and vision insurance, 401(k) with a company match, an ESPP, unlimited vacation, 13 paid holidays, and 72 hours of sick leave. GoodRx also offers additional benefits like mental wellness and financial wellness programs, fertility benefits, generous parental leave, pet insurance, supplemental life insurance for you and your dependents, company-paid short-term and long-term disability, and more!
We're committed to growing and empowering a more inclusive community within our company and industry. That's why we hire and cultivate diverse teams of the best and brightest from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has a seat at the table and the tools, resources, and opportunities to excel.
With that said, research shows that women and other underrepresented groups apply only if they meet 100% of the criteria. GoodRx is committed to leveling the playing field, and we encourage women, people of color, those in the LGBTQ+ communities, and Veterans to apply for positions even if they don't necessarily check every box outlined in the job description. Please still get in touch - we'd love to connect and see if you could be good for the role!
GoodRx is America's healthcare marketplace. The company offers the most comprehensive and accurate resource for affordable prescription medications in the U.S., gathering pricing information from thousands of pharmacies coast to coast, as well as a telehealth marketplace for online doctor visits and lab tests. Since 2011, Americans with and without health insurance have saved $60 billion using GoodRx and million consumers visit goodrx.com each month to find discounts and information related to their healthcare. GoodRx is the #1 most downloaded medical app on the iOS and Android app stores. For more information, visit www.goodrx.com.