Looking for a DevOps lead
Notes from Manager:
• Needs deep experience in designing and implementing cloud native workloads.• Needs to be an expert in Infrastructure as Code (Terraform, AWS CDK, etc.)
• They will support multiple initiatives such as the Ancillary Transfer, Ancillary Change, and Ancillary Refund.
• Hybrid position - will need to be onsite occasionally (2-3 trips per quarter of approximately 3-5 days per trip) to participate in in-person events such as design sessions, hackathons, etc.
• They will be responsible for system design of new features and platforms to ensure customers receive the ancillaries that they pay for through all the realities of our complex environment including IRROPS (plane swaps), schedule changes, etc.
• If we cannot deliver the product the customer paid for, we need to consistently refund customers proactively.
• They will need to regularly attend a 1:30pm to 2pm CST daily call for the Service MBT.
• Occasionally (hopefully rarely), they may be expected to respond and support any relevant major production incidents.
Other Qualifications
• Needs deep experience in designing and implementing cloud native workloads.
• Needs to be an expert in Infrastructure as Code (Terraform)