Address
Form of workWork type: On Campus
Location: Normal, Illinois
Title:Development Coordinator, Customer Service and Engagement
Division Name: University Advancement
Department: Development-Fundraising
This position plays a critical role in the daily operations of University Advancement, provides exceptional Customer Service, and supports a dynamic team of Development Officers on a variety on a projects and initiatives related to fundraising and Annual Giving.
Additional InformationThe Division of University Advancement seeks to enhance the image of Illinois State University, cultivate relationships, and secure funds. The Division is comprised of several teams working together, including Development, Alumni Engagement, University Marketing and Communications, and Advancement and Foundation Operations.
University Benefit Highlights:
- Health, dental, vision, and life insurance
- Retirement and supplemental retirement
- Tuition waiver benefits are available to staff as well as their eligible dependents.
- Paid holiday/administrative closures during Thanksgiving and Winter Breaks
- Paid vacation and sick time
For more University Benefit information: https://hr.illinoisstate.edu/benefits/
Information regarding eligibility for participation in the State Universities Retirement System and the State of Illinois Group Insurance program can be reviewed here https://hr.illinoisstate.edu/benefits/insurance/
$22.18 - $26.00 per hour
Required Qualifications1. Bachelor's degree or equivalent in business administration, management, communication, or a field related to the position.
2. Two (2) years of professional business, financial, and/or managerial work experience. (NOTE: A master’s degree in an area consistent with the duties of the position may be substituted for one (1) year (12 months) of work experience.)
1. Thorough knowledge and understanding of university policies and procedures.
2. Ability to relate well with external constituencies and provide excellent Customer Service to faculty, staff, students, donors, and alumni.
3. Ability to perform work with diplomacy, accuracy, and thoroughness.
4. Self-motivation for work performed independently, without direct supervision. Excellent time management and problem-solving skills. Ability to prioritize numerous projects with different deadlines and arrange tasks accordingly.
5. Excellent written and oral communication skills, as well as the ability to take initiative, exercise good judgement, and manage competing priorities.
6. Ability to exercise a high degree of confidentiality, professionalism, dependability, and accuracy.
7. Working knowledge of word processing, database management, spreadsheets, calendaring, email, and various office machines. (Copier, meeting room technology, etc.)
8. Experience with hiring, supervising, and training student employees.
M-F, 8:00am - 4:30pm
Functional ExpectationsMust be able to complete the following with or without a reasonable accommodation:
1. Effectively communicate on a daily basis.
2. Remain at a workstation for extended periods.
3. Move about in various locations within the Alumni Center needed to complete day-to-day work.
July 2024
Required Applicant DocumentsResume
Cover Letter
Reference List
Transcripts - See Special Instructions to Applicants section for additional options
Please Note: These documents are required to be submitted online in order to complete the application process. Please have these documents ready prior to clicking on "Apply"
Optional Applicant DocumentsCertification of Retirement Annuity
Please Note: These documents may be submitted online in order to complete the application process. Please have these documents ready prior to clicking on "Apply"
Special Instructions for ApplicantsPlease fully complete the entire application including, but not limited to, the education and work history portions. Be specific on your work history, including employment dates (if part-time you must list the number of work hours) and duties for all positions held. Applicable part-time work experience will be considered toward qualifying for this position; however, it will be converted to a full-time equivalency to determine combined length of experience. Please do not put "see resume" in the duties and responsibilities section of the work history. This will be considered an incomplete application and incomplete applications will not be considered.
College or university transcripts (may be unofficial) must be submitted prior to the application deadline in order to receive full consideration. Transcripts can either be uploaded with your application or submitted via the options listed below. In order to be eligible for Veteran's Preference points on the exam, appropriate military service documentation, such as a DD214, must be submitted prior to the application deadline.
Transcripts and/or DD-214 paperwork may be faxed or mailed to Human Resources by the application deadline:
Fax: 309.438.0011, Attn: Breanna Crippen
Address: Illinois State University
Human Resources
Campus Box 1300
Normal, IL 61790-1300
The Civil Service examination for this classification is based on your application materials and responses to the supplemental questions. No participation other than submission of applicant materials is required from applicants that qualify to take the exam. If you meet the minimum required qualifications for this position, you will receive a score calculated based on your education and experience, and your name will be placed on the active employment register by exam score. After the application deadline, the names within the top three scores will be referred to the department for interview. The active register for this classification will be voided when the position is filled.
Illinois State University is authorized to do business within the State of Illinois. All work under this appointment is required to be performed from within the State of Illinois. If hired, out-of-state candidates must establish Illinois residency within 180 calendar days from the start date for this position. Illinois residency requires proof of a valid Illinois driver’s license or a valid State of Illinois ID card. Failure to produce the required documentation within 180 calendar days will result in immediate termination of employment.
Breanna Crippen
Human Resources
309-438-8315
bcplese@ilstu.edu
This position is subject to a criminal background investigation and if applicable, an employment history review, based on University Policy 3.1.30 and any offer of employment is contingent upon you passing a satisfactory criminal background investigation and/or an employment history review. You may not begin work until the criminal background investigation results have been received and cleared by Human Resources.
Illinois State University is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
If you are an individual with a disability and need a reasonable accommodation under the Americans with Disabilities Act (ADA) or other state or federal law you may request an accommodation by contacting the Office of Equal Opportunity and Access at (309) 438-3383. The Office of Equal Opportunity and Access will hold any confidential information you provide in confidence.
If you are having difficulty accessing the system, please call Human Resources at (309) 438-8311.
Application Opened: 05/17/2024 10:40 AM CST
Application Closes: 05/31/2024 11:55 PM CST
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Great, we can send you jobs like this, if this is your first time signing up, please check your inbox to confirm your subscription.The email address was invalid, please check for errors.You must agree to the privacy statementSubscribeRecaptchaPrivacy agreementDevelopment Coordinator, Customer Service and EngagementOpened05/17/2024 Closes05/31/2024 DepartmentDevelopment-FundraisingUniversity Advancement is seeking a Development Coordinator to provide exceptional Customer Service and work closely with a dynamic team of Development Officers to enhance the image of Illinois State, cultivate relationships, and secure funds. The position supports daily operations as well as long-term efforts, including an upcoming fundraising campaign, which will be the largest campaign in the University’s history.Current OpportunitiesDevelopment Coordinator, Customer Service and EngagementOpened05/17/2024 Closes05/31/2024 DepartmentDevelopment-FundraisingUniversity Advancement is seeking a Development Coordinator to provide exceptional Customer Service and work closely with a dynamic team of Development Officers to enhance the image of Illinois State, cultivate relationships, and secure funds. The position supports daily operations as well as long-term efforts, including an upcoming fundraising campaign, which will be the largest campaign in the University’s history.Powered by PageUp
