Detention Control Room Operator

Salary : $36,067.20 Annually
Location : Milton, FL
Job Type: Full Time
Job Number: 00155
Department: Detention
Division: Detention Security
Opening Date: 01/03/2024
Closing Date: Continuous
Description
GENERAL DESCRIPTION: Responsible for the monitoring and control of security electronics within the Santa Rosa County Jail. Answers telephone and intercom calls and directs calls to appropriate offices.
Examples of Duties
ESSENTIAL JOB FUNCTIONS: Essential functions are fundamental job duties. They do not include marginal tasks which are also performed but are incidental to the primary functions. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to the position, nor does every position allocated to the class necessarily perform every duty listed. Personal characteristics required of all employees such as honesty, industry, sobriety and the ability to get along with others, are presumed qualities and may not be listed specifically.

• Operates control panels and equipment in Detention Control Rooms;
• Coordinates entry and exit into multiple secured areas in normal and emergency conditions;
• Answers telephones and directs calls;
• Monitors audio and video surveillance equipment associated with detention security;
• Answers intercom calls;
• Logs visitors into and out of the facility;
• Monitors and reports inmate behavior which includes foul or profane language and obscene gestures;
• Maintains logs of daily operations;
• Performs related duties as required.

ESSENTIAL PHYSICAL SKILLS:

• Ability to communicate both orally and in writing.
• Ability to access, input, and retrieve information from a computer.
• Ability to type accurately.
• Ability to listen.
• Stand for long periods of time.

Work shift work.
KNOWLEDGE OF: Santa Rosa Sheriff's Office policies and procedures.
ENVIRONMENT: Indoors in heavily secured areas.
ABILITY TO: Speak clearly and distinctly in well modulated pleasant voice using correct grammar and choice of words; react calmly during emergency situations and utilize common sense and interpersonal skills when dealing with excited persons; write detailed and legible reports.
SKILLS: Operate a computer; operate a multi-line telephone, deal effectively with the public.
Typical Qualifications
MINIMUM QUALIFICATIONS: Graduation from high school or GED.
LICENSE: Applicant must have a valid Florida Driver's License at the date of hire and maintain said license while employed in this position.
Supplemental Information
ADDITIONAL: Must successfully pass CVSA, drug screening, physical exam, and background investigation. Must be willing to work rotating shifts, weekends, and holidays when required.
The following are just some of the wonderful benefits offered by the Santa Rosa County Sheriff's Office. Additional benefit information can be found at:

• Health Coverage with Blue Cross Blue Shield (3 plans) - cost listed is per month:

HMO Plan 1 (115)PPO Plan 1 (317)HMO Plan 2 (41)
Employee Only Free $14.50 FREE
Family $350.00 $382.55 $275.00

• Optional Flexible Spending Plan (pre-tax)
  • Health - Maximum $3,050 annually, paid bi-weekly
  • Dependent Care - Maximum $5,000 annually, paid bi-weekly

• Dental Coverage - Blue Cross (Florida Combined Life)

Employee Only $43.30
Family $124.51

• Vision Coverage - Humana Vision

Employee Only $6.76
Employee & Spouse $13.52
Employee & Child(ren) $15.98
Family $22.57

• Employee Assistance Program - no cost to employee or family members
• $25,000 Lincoln Financial Life Insurance Policy provided free to employees
• Florida Retirement System Pension Plan - 3% cost to employee; 8 years vested
• Florida Retirement System Investment Plan - 3% cost to employee; 1 year vested
• Deferred Compensation Plan through Nationwide - 15% employer match of contributions at the end of the calendar year
• Emergency Leave Pool
• FREE! Hepatitis B Inoculation
• $25 Annual Wellness Bonus for obtaining annual physical with physician
• FREE! Healthiest You - Teledoc Appointments
• Additional Life Insurance available through: Liberty National, USAble, Colonial Life (paid by employee)
• Additional Services from Legal Shield (paid by employee)
• Additional policies from AFLAC (paid by employee) - accident, cancer, hospitalization, etc.
• Tuition reimbursement
• Free gym facilities on-site
• No state of Florida income tax
• 11 paid holidays per year, 2.5x salary paid for all hours worked on a holiday, 8 hours paid for holidays not worked
• 4 hours Annual Leave earned per pay period (increases after 4 years of employment)
• 4 hours Sick Leave earned per pay period
• Compensatory Leave Bank (Sworn Law Enforcement and Sworn Detention)
• Paid training opportunities
• Paid overtime

Additional Benefits Available for Sworn Law Enforcement, Sworn Detention Deputy, and Communications Dispatcher positions:

• FREE! Life insurance through Hartford with varying payout maximums (minimum $75,000)
• Double time and a half for all hours worked on a holiday

Additional Benefits for Sworn Law Enforcement Officers:

• All uniforms and equipment provided
• Take home vehicle (After completion of FTO: depending on assignment and residence location)