Description:
Summary: The main function of a Desktop Technician is to research, design, develop, and test computer or computer-related equipment for commercial, industrial, military or scientific use. A typical Desktop Technician is responsible for supervising the manufacturing and installation of computer or computer-related equipment and components. Job Responsibilities: Update knowledge and skills to keep up with rapid advancements in computer technology. Provide technical support to designers, marketing and sales departments, suppliers, engineers and other team members throughout the product development and implementation process. Test and verify hardware and support peripherals to ensure that they meet specifications and requirements, by recording and analyzing test data. Monitor functioning of equipment and make necessary modifications to ensure the system operates in conformance with specifications. Analyze information to determine, recommend, and plan layout, including type of computers and peripheral equipment modifications.
Skills:
Desktop, Troubleshooting, Customer service, Help desk
Top Skills Details:
Desktop,Troubleshooting,Customer service,Help desk
Additional Skills & Qualifications:
Skills: Verbal and written communication skills, problem solving skills, customer service and interpersonal skills. Basic ability to work independently and manage one's time. Basic knowledge of circuit boards, processors, electronic equipment and computer hardware and software. Knowledge of computer software, such as configuration management software, desktop communications software, operating system software and internet directory services software. Education/Experience: Bachelor's degree in computer science or related field or equivalent training/education required. 2-4 years customer service related experience required.
Experience Level:
Entry Level
About Us
Skiltrek is an award-winning IT staffing firm and the staffing partner of choice for many leading companies across the US.
At Skiltrek, we promise you the perfect opportunity of building technical excellence, understand business performance and nuances,
be abreast with the latest happenings in technology world and enjoy a satisfying work life balance.
Skiltrek is committed to equal treatment and opportunity in all aspects of recruitment, selection, and employment without regard to gender,
race, religion, national origin, ethnicity, disability, gender identity/expression, sexual orientation, veteran or military status, or any other category protected under the law.
Skiltrek is an equal opportunity employer; committed to a community of inclusion, and an environment free from discrimination, harassment, and retaliation.