Desktop Client Sup Analyst I

360 IT Professionals is a Software Development Company based in Fremont, California that offers complete technology services in Mobile development, Web development, Cloud computing and IT staffing. Merging Information Technology skills in all its services and operations, the company caters to its globally positioned clients by providing dynamic feasible IT solutions. 360 IT Professionals work along with its clients to deliver high-performance results, based exclusively on the one of a kind requirement.

Our services are vast and we produce software and web products. We specialize in Mobile development, i.e. iPhone and Android apps. We use Objective C and Swift programming languages to create native applications for iPhone, whereas we use Android Code to develop native applications for Android devices. To create applications that work on cross-platforms, we use a number of frameworks such as Titanium, PhoneGap and JQuery mobile.

Furthermore, we build web products and offer services such as web designing, layouts, responsive designing, graphic designing, web application development using frameworks based on model view controller architecture and content management system. Our services also extend to the domain of Cloud Computing, where we provide Salesforce CRM to effectively manage one's business and ease out all the operations by giving an easy platform. Apart from this, we also provide IT Staffing services that can help your organization to a great extent as you can hire highly skilled personnel's through us.

We make sure that we deliver performance driven products that are optimally developed as per your organization's needs. Take a shot at us for your IT requirements and experience a radical change.

Role : Desktop Client Sup Analyst I

Location : Houston TX 77041

Duration : 6-12 Months

Job & Responsibilities:

Desktop Support Analyst I am responsible for providing first level support to users of various desktop applications such as Microsoft.

Ability to multi-task and support high level of trouble shooting user issues via telephone and remote applications.

Bachelor's Degree or equivalent.

1-2 years related work experience.

This is a driving position must use own vehicle and pass motor vehicle check.

Must have Sprint mobile phone

Position Summary

Provide technical support on operational or maintenance aspects of system equipment.

Diagnose mechanical, hardware, software and systems failures, using established procedures.

Basic technical understanding of Wi Fi networks, switches and routers.

Perform remote, on-site or in-house servicing and/or repair of company products/services.

Toshiba laptop running Window 7, Microsoft Office 2013, Internet Explorer 11

Wyse Thin Appliance using Citrix

Signature Capture Device

Receipt Printer Corded Scanner

Netgear/Aruba Router

Position Requirements

Available to work a flexible schedule (including days, nights, weekends and holidays).

Must have valid driver's license, three consecutive years of active driving history, successfully complete driver's safety training, and otherwise comply with Sprint's Driver Safety Policy and guidelines.

Reliable transportation as needed to move between sites throughout the day as necessary

Basic Qualifications

High school diploma or equivalent

One year technical support experience

One year customer service experience

Regards,

Happy Singh

Sr.Technical Recruiter

Office: 972-455-8296

happy.singh(@)mcpsinc.com

Thanks and Regards,

Happy Singh

Office: 972-455-8296

happy.singh(@)mcpsinc.com