Design And Build Engineer - Audio Visual Systems

Job Summary:

Audiovisual Design Engineer II

About Us:

Level 3 Audiovisual exists to empower individuals and organizations to reach their greatest potential. We do so through the pursuit and creation of exceptional experiences. We offer award-winning audiovisual services and systems to organizations around the globe. Everything we do is supported by our Core Values:

• Improve every day
• Do whatever it takes
• Take ownership
• Slow down to speed up
• Learn, share, repeat
• Elevate others
• Above all, build trust

Job Summary:

The design engineer (DE) reports to the VP of engineering and is a member of the engineering team. The DE works with the sales and operations team to facilitate the highest levels of communication possible. The duties of this role fall into two categories and tasks; Sales Engineering (SE) and Build Engineering (BE). SE activities include working closely with the sales team and the end user to conduct a needs analysis for the system, generate a pricing quote and write a functional description and scope of work. These activities are prior to receiving a purchase order or notice to proceed. The SE is also responsible for creating costs and scopes of work relating to responding to RFP/Bid packages. BE activities include taking ownership of the approved quote from a design standpoint and creating the construction documentation for the operations team to use in staging, installing, commissioning and programming the system. Internal peer reviews and AV9000 (AQAV) checklists are part of the quality management system (QMS) and are a required part of the duties.

The ideal candidate supporting SE tasks has experience working with end users and technology managers to help develop the system requirements, document those requirements in both technical and non-technical written form and have a broad knowledge of product and design practices to create a bill of materials. The candidate will also have enough experience with operations to accurately estimate the labor requirements based on many variables.

The ideal candidate supporting BE tasks has experience and is an expert in the software tools required to document the construction and configuration requirements of the engineered system, including Excel, AutoCAD/Revit and BlueBeam/Adobe. The candidate will have extreme attention to the details required to fully document the system drawings and they understand the value of time saved designing systems fully to reduce troubleshooting in staging and in the field.

To be considered a DE III, the candidate/employee will possess and maintain industry standard design certifications including CTS-D, CQD and CQT.

DE II differentiators:

The list below is provided to define specific, yet subjective, activities which would distinguish the DE II from DE I and DE III.

· Act as primary client facing engineering contact for small to medium enterprise accounts, in general, over extended periods and across all facets of client technology planning related to work the company can perform.

· Act as secondary/supporting engineering contact as needed to support DE III managed enterprise accounts.

· Proven ability to manage and lead the technical Design and user experience planning for the majority of projects. May not yet have the expertise or leadership to manage the largest and most technologically complex projects.

· Act as primary technical resource for enterprise client system standardization of technology and user experience.

· Provide leadership and mentorship to junior team members within the department.

· Be an absolute champion of company processes, procedures and systems.

· Proven ability to act as the project engineer of record and manage a team of engineers responsible for producing the documentation required for a successful outcome. This organizational structure allows the DE II to lead more projects than a single engineer would otherwise be able to lead if they were also producing all the documentation themselves. This provides strong company representation to customers and knowledge transfer and training to less experienced engineers.

· Proven ability to assess and mitigate risk to the company as it relates to system designs, technologies, vendors, and system scopes. i.e. able to recognize risky designs or customers and bring those issues to management.

· Looked to as an SME across various technologies and best practices within the company.

· Proven ability to make high-quality decisions and operate with a high degree of autonomy.

· In general, the most challenging projects and customers may be managed by the DE III, but the majority of clients and systems should be within the skill set of the DE II.

Summary of Accountabilities (SE):

· Maintain broad exposure to industry product solutions for audio reinforcement, microphones, audio and video conferencing, video routing and distribution, IT/networking, control systems and equipment storage.

· Conduct detailed needs analysis with end users and their owner representatives, along with internal sales team, and communicate the functional requirements to eliminate scope issues during project deployment.

· Ability to navigate and understand architectural drawing packages to understand how AV systems integrate into the environment.

· Create written functional descriptions of the proposed systems, often for both technical and non-technical end users to understand and approve.

· Follow department process workflow when working through a sales opportunity.

· Maintain prompt and detailed communication with customers.

· Create both budgetary and guaranteed maximum price (GMP) bill of materials and labor costs.

· Create schematic design (SD) level sketches/drawings to facilitate accurate estimates and support engineering and operational activities once project has been sold. This is also to validate design principles like speaker coverage, viewing ranges and other best practices.

· Review consultant or owner specified RFP/Bid documentation packages and generate RFI’s, write scope of work and create project costs.

· Assist sales in presenting proposal packages to end users when required.

· Perform pre-sales site surveys using measurement tools to gather important information (ambient noise, ambient light, dimensions) about the space in question.

· Review sold systems with assigned Build Engineer and project managers during preliminary kick-off meetings.

· Ability to maintain consistent use of company standard solutions. Essentially, able to sell repeatable and known stable solutions and avoid selling untested solutions which slows down the operations and service departments.

· Perform AV9000 design reviews on other SE work.

· Be a subject matter expert (SME) on the majority of the following AV design categories:

· HDBaseT video switching and distribution

· IP-video switching and distribution (Crestron NVX, SDVoE, EvertzAV, etc.)

· Control system architecture

· USB 2.0 switching and distribution

· Soft codec system Design and user experience planning

· Polycom and Cisco conferencing design

· Microphone selection and planning for various environments

· Audio DSP design

· Directview LED

· Tiled video wall arrays

· Video wall processing

· Participate in departmental group meetings.

· Participate in vendor demonstrations and educational sessions when possible.

· Some travel to local sites and remote sites (within US) may be required.

· Provide feedback to executive team and department managers on where improvements can be made to improve quality, reduce bottlenecks and improve efficiency within the process.

Summary of Essential Job Functions (BE):

· Maintain broad exposure to industry product solutions for audio reinforcement, microphones, audio and video conferencing, video routing and distribution, IT/networking, control systems and equipment storage.

· Once assigned as the lead engineer, conduct internal kick-off meeting with SE and salesperson to gather information and document unknowns.

· Create documentation package consistent with needs of the project manager and hours sold. This would include cover pages, key plans, device floor plans and RCP’s, electrical and conduit floor plans and RCP’s, speaker dispersions, viewing distance (DISCAS), projector throw distances, camera FOV, conduit riser, elevations and sections, rack elevations, plate details, signal flows, power calculations and tables, EDID plans and other required details.

· Ability to navigate and understand architectural drawing packages to understand how AV systems integrate into the environment.

· Coordinate and document Dante Controller crosspoints.

· Coordinate and document IP video encoder/decoder routing crosspoints.

· Create cable pull schedules.

· Create network schedule in conjunction with project manager and owner representation.

· Private AV IT networking design from isolated control networks to Layer 3 managed network leveraging VLANs, multicast and customer uplinks.

· Perform AV9000 engineering reviews on other BE work.

· Take ownership of system Design and ultimate success from a Design and documentation perspective.

· Be a subject matter expert (SME) on the majority of the following AV design categories:

· HDBaseT video switching and distribution

· IP-video switching and distribution (Crestron NVX, SDVoE, EvertzAV, etc.)

· Control system architecture

· USB 2.0 switching and distribution

· Soft codec system Design and user experience planning

· Polycom and Cisco conferencing design

· Microphone selection and planning for various environments

· Audio DSP design

· Directview LED

· Tiled video wall arrays

· Video wall processing

· Participate in departmental group meetings.

· Participate in vendor demonstrations and educational sessions when possible.

· Some travel to local sites and remote sites (within US) may be required.

· Provide feedback to executive team and department managers on where improvements can be made to improve quality, reduce bottlenecks and improve efficiency within the process.

· Create base DSP files based on documentation package for use by operations team.

Qualifications:

· Ability to meet necessary deadlines. The operations team requires documentation packages on time to procure equipment and stay on schedule.

· Effective interaction between department teams and with customers. This role requires communication between multiple team members to ensure the most efficient staging and deployment of the system by the operations team.

· Attention to detail. Ability to design systems to 100% completeness.

· Ability to follow process. AV9000 quality management checklists must be implemented on every system, every time.

· Proficiency in AutoCAD.

· Ability to read AV construction drawings, review for accuracy and redline/comment as necessary to assist in validating drawings are 100% correct.

· Proficient in working with the following software tools/products: Biamp, QSC.

· Windows/Microsoft Office proficient.

· Demonstrate a willingness and passion to learn new techniques and procedures.

· Read and write at or above a college level.

· Read and understand technical documentation (equipment manuals, installation guides, written procedures, and policies, etc.)

· Must possess a valid Driver’s License and be a safe driver.

Experience Requirements:

· 7+ years industry experience with the tasks described herein preferred.

Training \ Certification \ Education Requirements:

· High School Diploma or equivalent

· 2–4-year college degree preferred

· L3 Installation Training – Networking Fundamentals

· Avixa CTS-D Certification

· AQAV CQT, CQD

· Audinate Level 2

· Qsys Level 2

· Biamp Tesira Forte/Server/Server-IO online

· Crestron DMC-D-4K

Abilities Required:

· The physical demands of this position are those that are necessary to meet the responsibilities and essential functions of this position.

· Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.

· This job description in no way states or implies that these are the only duties to be performed by this employee.

· He or she will be required to follow any other instructions and to perform any other duties requested by his or her supervisor.

· Conduct oneself when on customer property with utmost professionalism and demonstrate an awareness of the sensitive nature of that work environment.

· Positive and effective interaction with internal and external customers.

· This position is not meant to include “installation tasks” like mounting displays, speakers, projectors, etc.

· Working with ladders or lifts in the commissioning process may be required.

Disclaimer:

The above statements are intended to describe the general nature and level of work

being performed by people assigned to this classification. They are not to be construed

as an exhaustive list of all responsibilities, duties, and skills required of personnel so

classified. All personnel may be required to perform duties outside of their normal

responsibilities from time to time, as needed.

Level 3 Audiovisual an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.

Job Type: Full-time

Pay: $70,000.00 - $100,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Employee discount
• Flexible schedule
• Health insurance
• Life insurance
• Paid time off
• Professional development assistance
• Vision insurance

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday
• Overtime

Application Question(s):

• Do you have direct experience with selling, designing or installing integrated audioVisual Systems?
• Are you familiar with unified communications platforms like Zoom and Teams and how they work with room hardware?
• Do you have experience in the low-voltage contracting industry?
• Do you have experience designing or selling technology solutions directly to end users or businesses?
• To be considered a DE II, the candidate/employee will possess and maintain industry standard design certifications including CTS-D, CQD and CQT, do you poses these certifications?

Work Location: Remote