- Based upon your Supervisor assignment you could be assisting customer, merchandising, processing new products, or supervising the selling floor in delivering exceptional customer service.
- Lead colleagues in the execution and completion of assigned tasks
- As an advocate for the customer, you will role model and provide fast feedback on how to make every customer experience outstanding
- Ensure high-level of customer service through problem-solving and customer-focused resolutions.
- Enhance the in-store customer experience by promoting our Macy's mobile app
- Meet with People Leaders throughout the day to plan and monitor total store activities
- Provide People Leaders continuous feedback that drives a positive customer experience and improves our processes.
- Perform store opening and closing procedures, including accessing alarm system and settling the registers
- Lead and participate in the adherence to our best in class merchandise standards.
- Educate colleagues on point of sale technology, radio frequency equipment, and applications to assist in selling and fulfillment of customer orders.
Job Type: Full-time
Pay: $19.56 - $23.55 per hour
Expected hours: 40 per week
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Flexible schedule
- Health insurance
- Paid time off
- Vision insurance
Experience level:
- 2 years
Shift:
- Day shift
- Evening shift
- Morning shift
- Night shift
Weekly day range:
- Monday to Friday
- Rotating weekends
- Weekends as needed
Experience:
- Customer service: 1 year (Preferred)
Ability to Relocate:
- Happy Valley, OR 97086: Relocate before starting work (Required)
Work Location: In person