Job Purpose: Serves patients by greeting and helping them; scheduling appointments; maintaining records and accounts; verifying insurances.
Duties:
* Welcomes patients and visitors by greeting patients and visitors, in person or on the telephone; answering or referring inquiries.
* Optimizes patients' satisfaction, provider time, and treatment room utilization by scheduling appointments in person or by telephone.
* Maintains patient accounts by obtaining, recording, and updating personal and financial information.
* Obtains revenue by recording and updating financial information; recording and collecting patient charges; filing, collecting, and expediting third-party claims.
* Protects patients' rights by maintaining confidentiality of personal and financial information.
* Maintains operations by following policies and procedures; reporting needed changes.
* Possibility of cross training in back office duties; such as assisting the doctor and
hygienists, sterilizing instruments, cleaning operatories after procedures.
Skills/Qualifications: Multi-tasking, Flexibility, Telephone Skills, Customer Service, Time Management, Organization, Attention to Detail, Scheduling, Professionalism, Quality Focus
Job Type: Full-time
Pay: From $14.35 per hour
Expected hours: 34 – 40 per week
Benefits:
- 401(k)
- Employee discount
- Health insurance
- Paid time off
Schedule:
- No nights
- No weekends
Work Location: In person