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SalaryThis position serves as an integral member of the Professional Relations Team. Individual will report directly to the Professional Relations Regional Manager and will support the service model through management of the Cigna Dental Health Care Professional relationships and day to day contracting activities for a given territory.
Specific responsibilities include, but are not limited to:
- Support and retention of offices in our dental networks
- Conduct onsite relationship visits to promote provider satisfaction
- Respond to provider inquiries, concerns, complaints, appeals and grievances
- Provide ongoing product education to dentists and their staff
- Assist with escalated member grievances
- Conduct financial negotiations and draft individual and group contracts
- Manage and work within a budget
- Ensure smooth operation and administration of provider agreements
- Track financial performance of contracts and ensure compliance with contracting guidelines
- Work with internal/external partners/customers to resolve complex and/or escalated issues
- Support state specific regulations/requirements (attending meetings, audits, compliance activities)
- Other projects and duties as assigned
PREFERRED POSITION REQUIREMENTS
- Bachelors degree preferred and/or equivalent work experience
- Must be a self starter and very organized
- Dental office/Clinical Knowledge a plus
- Knowledge of Dental PPO and HMO products
- Knowledge of Medicare products
- Ability to manage multiple priorities independently
- Ability to work in Microsoft Excel and to learn specialized databases/systems quickly
- Strong skill set required in the following areas: analytical, negotiations, financials, presentation skills, written and oral communication skills
- Ability to successfully develop relationships
- Detail oriented
- Will be responsible for MA & NY territory
- Ability to travel up to 25%
If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload. For this position, we anticipate offering an annual salary of 63,900 - 106,500 USD / yearly, depending on relevant factors, including experience and geographic location.
This role is also anticipated to be eligible to participate in an annual bonus plan.
We want you to be healthy, balanced, and feel secure. That’s why you’ll enjoy a comprehensive range of benefits, with a focus on supporting your whole health. Starting on day one of your employment, you’ll be offered several health-related benefits including medical, vision, dental, and well-being and behavioral health programs. We also offer 401(k) with company match, company paid life insurance, tuition reimbursement, a minimum of 18 days of paid time off per year and paid holidays. For more details on our employee benefits programs, visit Life at Cigna Group.
About Cigna Healthcare
Cigna Healthcare, a division of The Cigna Group, is an advocate for better health through every stage of life. We guide our customers through the health care system, empowering them with the information and insight they need to make the best choices for improving their health and vitality. Join us in driving growth and improving lives.Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws.
If you require reasonable accommodation in completing the online application process, please email: SeeYourself@cigna.com for support. Do not email SeeYourself@cigna.com for an update on your application or to provide your resume as you will not receive a response.
The Cigna Group has a tobacco-free policy and reserves the right not to hire tobacco/nicotine users in states where that is legally permissible. Candidates in such states who use tobacco/nicotine will not be considered for employment unless they enter a qualifying smoking cessation program prior to the start of their employment. These states include: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Ohio, Pennsylvania, Texas, Utah, Vermont, and Washington State.
