Dental Provider Advocate - Remote In Mi

UnitedHealth Group is a health care and well-being company that's dedicated to improving the health outcomes of millions around the world. We are comprised of two distinct and complementary businesses, UnitedHealthcare and Optum, working to build a better health system for all. Here, your contributions matter as they will help transform health care for years to come. Make an impact with a diverse team that shares your passion for helping others. Join us to start Caring. Connecting. Growing together. 

The more you do, the more you learn. And as you learn you find new doors opening that challenge you to bring your best. This Dental Provider Relations Advocate role with UnitedHealth Group will call on your knowledge, energy, and commitment to making health care work more effectively for more people. We're building better, more effective provider networks every day. 

The Dental Provider Advocate is responsible for a full range of provider relations and service interactions within UnitedHealth Group, including being the face of UnitedHealthcare (UHC) Dental whether in-person or over the phone.  This role is responsible for developing, enhancing and delivering provider education programs, addressing escalated high-level complex issues, and communicating resolution in a professional well written manner. The role also ensures the network composition includes an appropriate distribution of provider specialties through spot recruitment as needed.  Candidates must reside in the state of Michigan and will focus primarily on our Medicare lines of business.    

We are looking for a self-motivator who is comfortable working independently, while enjoying the cost savings and flexibility of a telecommuter position.  You'll be rewarded and recognized for your performance in a challenging environment where you'll be given support and direction for success.  

You'll enjoy the flexibility to work remotely * from the state of Michigan as you take on some tough challenges. 

 Primary Responsibilities: 

• Contribute to design and implementation of programs that build positive relationships between the dental plan, providers, practice managers, and internal stake holders
  
• Manage Government Programs 
  
• Address high-level escalated issues and communicate resolution to stakeholders
  
• FQHC and key dental practice relationship owner 
  
• May require up to 10% travel for in-person visits for network maintenance, education, dental meetings, and ensuring solid provider relationships
  
• Targeted Provider recruitment and retention as needed 

You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Years of post-high school education can be substituted/is equivalent to years of experience.

Required Qualifications: 

• 3 year experience in a dental office and/or a network management related role, such as contracting, provider relations or provider services 
  
• Medicaid or Medicare regulation and reimbursement methodology experience
• Knowledge of dental nomenclature  
  
• Knowledge of dental claim processing systems and guidelines

• May require up to 10% travel for in-person visits for network maintenance, education, dental meetings, and ensuring solid provider relationships

• Reside within the state of Michigan

Preferred Qualifications:  

• Provider negotiation and contracting experience
  
• Knowledge of dental products/providers
  
• Intermediate Microsoft Excel skill set with ability to manipulate a large volumes of data
  
• Excellent verbal and written communication skills
• Solid interpersonal skills, ability to establish rapport and work well with others 

*All employees working remotely will be required to adhere to UnitedHealth Group's Telecommuter Policy. 

California, Colorado, Connecticut, Hawaii, Nevada, New Jersey, New York, Rhode Island, or Washington Residents Only: The salary range for California, Colorado, Connecticut, Hawaii, Nevada, New Jersey, New York, Rhode Island, or Washington residents is $58,300 to $114,300 per year. Pay is based on several factors including but not limited to education, work experience, certifications, etc. In addition to your salary, UnitedHealth Group offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with UnitedHealth Group, you'll find a far-reaching choice of benefits and incentives.

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.

Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.