Dental Office Receptionist

We are seeking a friendly, organized, and customer-focused individual to join our team as a Front Desk Receptionist at Awesome Dental. As the first point of contact for our Dental Office, you will play a crucial role in creating a positive and welcoming experience for our patients. This is an excellent opportunity for someone who enjoys interacting with people and thrives in a fast-paced environment.

Responsibilities:

• Greet and welcome patients in a warm and professional manner
• Register new patients and update existing patient information accurately in the system
• Schedule and confirm patient appointments, including follow-up visits
• Answer phone calls and address patient inquiries, providing information about services, fees, and insurance coverage
• Assist patients with completing necessary forms and documentation
• Verify insurance coverage and obtain necessary authorizations for treatment
• Collect and process patient payments, including co-pays and deductibles
• Maintain a clean and organized reception area, ensuring a comfortable and inviting environment for patients
• Collaborate with the dental team to ensure efficient flow and scheduling of appointments
• Manage and coordinate patient records, including filing and retrieval
• Assist with other administrative tasks as needed to support the smooth operation of the Dental Office

Qualifications:

• High school diploma or equivalent
• Prior experience as a receptionist or in a customer service role is preferred
• Strong communication and interpersonal skills
• Excellent organizational and multitasking abilities
• Proficiency in computer skills, including Microsoft Office Suite and Dentrix
• Knowledge of dental terminology and procedures is a plus
• Ability to handle sensitive and confidential information with professionalism and discretion
• Attention to detail and accuracy in data entry and record-keeping
• Friendly and professional demeanor with a genuine commitment to providing exceptional patient care.

Job Type: Full-time

Pay: $18.00 - $22.00 per hour

Expected hours: 32 – 36 per week

Benefits:

• Dental insurance
• Employee discount
• Health insurance
• Health savings account
• Opportunities for advancement
• Paid sick time
• Paid time off
• Professional development assistance

Healthcare setting:

• Clinic
• Dental office
• Private practice

Schedule:

• Day shift
• No nights

Experience:

• Customer service: 1 year (Preferred)
• Computer skills: 1 year (Preferred)

Work Location: In person