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Salary~ A Career with a Fun, Family Dental Clinic in a Beautiful New Building!~
It Feels Like Family Here! Great Pay! Appreciated Team Members! The Benefits of a Big Company with the Feel of a Smaller, Family-Owned Business!
Dentistry At Somerset in Ames is hiring for a Front Desk team member. The position is Patient Coordinator. 3-5 years of previous administrative experience is preferred.
TO BE CONSIDERED, please email the 3 items below:
1) COVER LETTER stating why you are the best candidate
2) Resume
3) At least 3 Professional References (name, title, phone, email)
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Gain a wealth of business knowledge and world-class business training as a Patient Coordinator for our leading Ames dentist office. This position offers a comprehensive benefits packaging, including:
- Competitive pay with incentives upon meeting personal goals
- 2 weeks paid vacation -PLUS- 6 paid holidays
- Free dental care for you and your immediate family
- Option of health insurance
- 401k with match
- FLEX benefits
- Free gym membership at Ames Fitness Centers -or- Sixth Street Underground in Boone
- Incredible team culture, fun place to work with exceptional team members
- In-office trainings
Qualities Desired:
- Positive, upbeat attitude
- Previous administrative office experience
- Exceptional people skills
- Very good written and verbal communication skills with an upbeat, pleasant phone voice
- Committed to providing the highest level of customer service
- Presents him/herself in a very professional manner
- Ambitious, driven and self-motivated
- Ability to jump from task to task while tending to patients' and team members' needs
- Comfortable working with scheduling software
- Comfortable talking with patients about dental treatment and financial arrangements
- Previous experience with dental insurance
Patient Coordinator Responsibilities:
- Make patients feel welcomed, at-home and at-ease.
- Answer phone calls and schedule new and existing patient appointments.
- Greet and check-in patients.
- Process insurance claims and answer any billing/insurance questions.
- Monitor schedules to ensure appointments are confirmed and that patient documentation is up-to-date before patients arrive.
- As schedule changes happen, make phone calls to keep the schedules full.
- Manage the patient communication process that goes out to patients who are due for checkups and haven't scheduled (emails, texts, postcards and phone calls).
- Learn and be able to communicate the basics of dental treatment.
- Present necessary treatment and cost to patients.
- Follow up on outstanding insurance claims - seeing if there are any issues with information on file or if supplemental information is needed to process claims in a timely manner.
- Navigate computer software.
Job Type: Full-time
Pay: hourly starting at $17/hour based on experience
Job Type: Full-time
Pay: From $17.00 per hour
Expected hours: 40 per week
Benefits:
- 401(k)
- 401(k) matching
- Employee discount
- Flexible spending account
- Health insurance
- Life insurance
- Paid time off
- Retirement plan
- Uniform allowance
- Vision insurance
Schedule:
- Monday to Friday
Education:
- Associate (Required)
Experience:
- Administrative: 1 year (Required)
Ability to Relocate:
- Ames, IA 50010: Relocate before starting work (Required)
Work Location: In person
