Dental Office Representative

This position will facilitate patient care by triaging and scheduling dental appointments, assist with dental accounts and pre-authorizations for dental care, and make referral appointments for patients as needed.

Essential Functions:

• Triages and schedules patient dental appointments in person and by phone.
• Performs reception functions within the dental department.
• Maintains and reviews dental records.
• Assists with patient accounts functions.
• Ensures privacy and security of merchant card transactions and data.
• Verifies appointment is completed, such as radiographs, examination, treatment, and referral.
• Works to improve work processes and clinical outcomes including health disparity and quality improvement collaboratives.
• Supports a service-oriented atmosphere in accordance with Peoples Community Health Clinic Mission and Philosophy.
• Follows policies and procedures.
• Develops and maintains own competence.
• Maintains a safe working environment and practices safe working habits.
• Assists in control of Peoples Community Health Clinic resources.
• Protected Health Information Access (HIPAA)

Qualifications:

• High School diploma / GED required.
• Working knowledge of MS Office Products (ex. Excel, Word) and Windows Platform. Must be comfortable moving within Dental program software and/or an EMR computer system regularly.

• Dental office or dental assistant experience preferred. Ability to work with diverse groups of people and work with a large degree of independence.

Peoples Clinic is an Equal Opportunity Employer. Post-offer, pre-employment drug screen required.

Job Type: Full-time

Pay: From $17.53 per hour

Benefits:

• 401(k)
• 401(k) matching
• AD&D insurance
• Dental insurance
• Disability insurance
• Employee assistance program
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday

People with a criminal record are encouraged to apply

Work Location: In person