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SalaryUnited Ground Express (UGE), a subsidiary of United Airlines Inc., supports airline customers and flights at many airports across the United States. We assist customers from the moment they arrive at an airport through departure to their next destination. UGE is growing to expand to specific airports across the continental United States.
A job with United Ground Express will provide you with an exciting, fast-paced environment, the chance to leverage existing skills and learn new skills, and an opportunity to grow a career in the airline industry.
And to top it all off, you will get travel privileges through United Airlines, giving you access to one of the world's most comprehensive global networks.
JOB SUMMARY:
The Senior Supervisoris responsible for oversight of UGE personnel, ensuring compliance with all operational, safety, quality and compliance standards established by United Ground Express, United Airlines and any regulatory authorities.
JOB RESPONSIBILITIES:
- Provide coaching and direction to the station personnel to achieve or exceed performance expectations
- Ensure compliance with all safety requirements
- Provides coaching and direction to achieve or exceed performance and quality standards
- Provides oversight to the scheduling and monitoring of employees to ensure proper staffing levels to achieve or exceed performance goals
- Set a positive example for the station team members to ensure excellent customer service
- Maintain a positive work environment, strong employee relations and collaborative relationships
- Demonstrate a calm demeanor during periods of high volume or irregular operations
- Schedule and monitor daily work assignments to ensure proper staffing levels while delivering a superior level of customer service
- Ensure all employees are properly trained and understand their assigned duties
- Ensure any injuries, incidents, accidents, and/or customer service issues are properly reported and processed
- Ensure the operation functions in a safe, caring, dependable and efficient manner at all times
- Perform other duties as assigned.
MINIMUM REQUIREMENTS:
- High School Diploma and previous supervisory experience
- Ability to work independently
- Ability to work in a dynamic, fast paced operational environment
- Analytical thinking, goal-directed leadership and service-oriented performance
- Strong communication and interpersonal skills
- Strong problem-solving skills and drive for excellence
- Organization and planning skills
- Strong leadership skills with the ability to motivate and coach others
- Experience supervising Union represented work group preferred
- Must possess and maintain a valid US state driver's license. (Suspended, expired, revoked or denied licenses are not valid)
- MS Office applications
- Must have flexible schedule availability to cover a 24 hour per day 7 day per week operation including weekends and holidays as assigned
- Must be able to stand, lift, bend, push, and pull for extended periods of time, lift up to 70 lbs. and work outside in all types of weather conditions
Note: For internal candidates (current UGE Employees), please be sure to attach the Internal Candidate Eligibility Form, filled out by your direct supervisor, to your application. The form can be found on the UGE Talent Acquisition Landing Page.
SALARY RANGE: $53,500 - $56,000UGE Team Members at DEN receive flight privileges aboard United Airlines as well as Paid Time Off (sick, vacation, paid parental leave), access to Medical (PPO), Dental, Vision, Personal Accident, and Life insurance; Flexible Spending Accounts, Long Term Disability, 401(k) with a company contribution, participation in the UGE annual incentive plan, Denver RTD EcoPass OR DIA Parking, and more.
United Ground Express, as an equal opportunity employer, makes hiring decisions based on business needs and the best-qualified candidates available and does not discriminate in its employment decisions on the basis of any protected category.
United Ground Express is a drug-free workplace. Employment with UGE is contingent upon a clear driving record, 10-year criminal History records check, and drug screen as required.
Pay: $53,500.00 - $56,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee assistance program
- Employee discount
- Flexible schedule
- Flexible spending account
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Parental leave
- Professional development assistance
- Referral program
- Retirement plan
- Vision insurance
Work Location: In person
