Delivery Driver

Job Description Agreement

Job Title: Delivery Driver

Pay Rate: $16.50 to $18 per hour

Reports to: Shift Supervisor

General Job Description: As a cannabis boutique we serve a broad, dynamic and ever-growing demographic of people daily. Having friendly, professional and efficient Delivery Drivers is a must. A Delivery Driver is the face of the company; they set the tone for each visit. The Delivery Driver will pick up and drop off items while adhering to assigned routes and time schedules and is willing to work as part of the delivery team in order to ensure that the items are complete, packed correctly, and safely delivered to the correct client.

Outline of Responsibilities:

• 21 yrs. of age, no felonies or drug related charges, clean driving record.
• Drive vehicles to designated destinations for customer product deliveries.
• Drive safely and deliver products within deadlines.
• Delivers and supports Santa Cruz Naturals deliveries- includes the ability to deliver at both locations
• Analyze delivery address, determine appropriate routes and maintain schedule.
• Report any accidents or injuries to Supervisors immediately.
• Perform vehicle inspection such as checking fluid level, battery life, tire pressure.
• Notify supervisors about any major repairs and maintenances.
• Work with support team to provide exceptional customer service and address customer concerns.
• Perform vehicle inspection before and after each trip.
• Adhere to company operating policies and procedures including a strict No Passengers policy.
• Keeps accurate records of deliveries and customer authorization and ensure all documentation and payments are submitted to management on time.
• Properly uses and maintains delivery equipment.
• Drives safely and follow all local and state driving laws and rules of driving to maintain a safe and healthy work environment.
• Keeps company vehicle clean and is ready to drive.
• Communicates with customers to update them of time of deliveries if there have been issues or changes to their estimated time of arrival.
• Maintains communication with management to be informed of any change of delivery, route or schedule.
• Informs management of any obstructions to making safe, efficient deliveries on time.
• Requests documentation to confirm identity and age.
• Stays in communication by checking work chats, emails and message boards regularly
• Maintains compliance with applicable local and state laws
• Upholds corporate policies and procedures
• Does not use cannabis before work or during a break. Is never under the influence of cannabis or any other substance while on site
• Follow company dress code and presents professionally while at work
• Maintain a clean and organized work environment; look for ways to stay productive
• Maintain a positive attitude and a high-performance work ethic
• Provide a safe and secure environment for client confidentiality
• Support the street team's guerilla marketing campaigns
• Any other tasks as required

*A Reliable and Operational Car for Delivery , will be offered gas mileage reimbursement

*Company Car Use for those with no personnel car to utilize for delivery.

Required Knowledge, Skills and Abilities:

• 2 years experience in customer service, sales, or related field.
• A working knowledge of or curiosity about cannabis, its applications, effects, methods of use, and varying forms
• Basic computer skills (PC& Mac) and knowledge of Word, Illustrator, Excel and Office 365
• Able to work in a high stress environment and with a broad demographic of staff and clients
• Capable of receiving direction and maintaining a high level of productivity
• Strong communication and interpersonal skills
• Able to stand and speak to clients and staff without a break for several hours
• Reliable transportation
• No prior felonies

What is expected about using your own vehicle?

• If using your personal vehicle must drive their own vehicle
• Must have a clean motor vehicle driving record.
• Must provide Current Vehicle Registration & Proof Insurance for the vehicle.
• Smartphone
• No other company logos or markings
• No offensive markings
• Must have a valid California Driver’s License
• Must consent to a background check.

*Mileage Reimbursement is provided for those that use their own car.

Job Types: Full-time, Part-time

Pay: $16.50 - $18.00 per hour

Benefits:

• Dental insurance
• Employee discount
• Health insurance
• Paid time off
• Professional development assistance
• Referral program
• Vision insurance

Schedule:

• Holidays
• Night shift
• Weekends as needed

Supplemental pay types:

• Tips

License/Certification:

• Driver's License (Required)

Shift availability:

• Day Shift (Required)
• Night Shift (Required)

Work Location: In person