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About Evolution Parking & Guest Services
Evolution Parking & Guest Services is America's exclusive provider of specialized valet parking and front door services exclusively for hotels and resorts nationwide. We operate and manage the parking and front door services and the exceptional team members that make it all possible at America's finest hotels such as the Waldorf Astoria, Renaissance, Hilton, Marriott, Sofitel, Hyatt and countless more.
Our strict focus on only serving the hotel industry affords our clients the benefit of a more sophisticated guest service platform without the distractions from other verticals. Hotel Valet Parking Management and Bell Services is our only niche and provided our undivided attention.
Job Description:
The Delivery Driver/Valet Attendant is responsible for delivering first-class customer service to guests in a professional, courteous, and efficient manner. The Driver/Valet will:
- Operate a box truck to transport products, goods, and materials (usually linens) from and between hotel properties.
- Observe, obey and abide by all traffic signs, laws, and road conditions when operating any motorized vehicle.
- Strive to provide excellent customer satisfaction through prompt and accurate product delivery and communication.
- Perform a daily inspection of delivery vehicle including: all fluid levels, tire pressure, tire condition, evaluating general road worthiness to ensure the vehicle meets DOT requirements.
- Assist arriving and departing guests by opening and closing doors, parking, and securing vehicles, locking doors, unloading luggage, closing all hatches and windows and retrieving vehicles in a timely manner and extend the initial friendly welcome to the hotel guests.
We Live Our Core Values:
- PROACTIVE- We take the initiative to anticipate results and aggressively push for the highest standards.
- APPRECIATION - We celebrate talented team members and leaders.
- ACCOUNTABILITY - We take ownership of the work and hold each other to highest standards.
- GRACE - We develop great processes and systems that impress and make it look easy.
Are You The Right Fit For This Role?
- You will be working outside in all kinds of weather, as we do not stop parking cars when it rains, snows, is too hot or too cold.
- You must love physical activity, as you will be lifting up to 50lbs as we help take suitcases in and out of the vehicle. You will also need to run, stand for long periods of times, and go up and down stairs within parking garages.
- You will need to be personable and comfortable talking with guests as you help them through the valet check in process. Providing excellent guest service is a must!
The Road To Your Success:
- We provide paid training, High End Forbes Standards training, and continuous on the job training to enhance your skills!
- Later, you can grow into a supervisor or an operations manager through our Crescendo Training Program
- Our company is growing rapidly and this will provide numerous opportunities for advancement locally and across the nation.
The Ability To Work Any Schedule Or Shift Is Crucial:
- We hire valets to start part time, but with the opportunity to grow rapidly into Full Time supervisory roles
- You will be assigned an initial schedule to meet our needs at the Hotel property. These schedules will be during our busiest times to ensure higher tips and less work hours.
- You must be available to work flexible schedules, weekends, and holidays
- Punctuality and reliability are essential!
The Rewards For Your Efforts:
- Cash Tips (Take home Daily!!!)
- Short shifts that allow you maximum flexibility to make the most tips in the shortest time
- Corporate Recognition Program
- Best in class training to prepare you for your future
- Great work culture located at some of the finest hospitality companies in the world
Education & Experience:
- You must be 21 years or older.
- You must be in good physical condition and capable of lifting in excess of 60 pounds, standing for extended periods of time, able to climb steps and ladders, and capable of bending, stooping, and carrying products up steps, stairs, and down ramps and walkways.
- You must have a valid driver's license for a minimum of 3 years.
- No CDL required, but experience driving a box truck is required.
- High school diploma or equivalent.
- Experience as a Valet parking attendant, preferred.
- Experience driving a manual transmission vehicle, preferred.
- Proficiency in English; verbally and written.
- Exceptional guest service skills.
- Excellent communication and interpersonal skills.
- Must have a Valid Driver's License and 3 years of driving experience
- Ability to complete and pass pre-employment background, drug, and MVR screen.
- Ability to work outdoors in all weather conditions.
Evolution Parking & Guest Services is an Equal Opportunity Employer committed to workforce diversity. Qualified applicants will receive consideration without regard to race, religion, creed, color, orientation, gender, age, national origin, veteran status, disability status, marital status, sexual orientation, gender identity, or gender expression.
Our Benefits
- Health, Dental, and Vision Insurance
- 401K with company match
- Employee Discounts with selected retailers
- Paid Time Off and Company Paid Holidays
Note: An applicant assessment and background check may be part of your hiring process.
Evolution Parking & Guest Services is proud to be an Equal Opportunity Employer with opportunities for advancement. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or other protected categories.
No recruitment agencies, please.
