Deli Department Manager

Join us at WinCo Foods, where we're more than just a grocery retailer - we're a growing family of over 140 supermarkets in 10 states with over 22,000 employee owners. Our purpose is to make the lives our customers and employee owners better by offering the lowest possible prices to feed their families. Currently, WinCo is the second largest Employee-Owned company in the United States. With more than 500 millionaire employee-owners in our Employee Stock Ownership Plan (ESOP). Our benefits, including top-tier medical plans and tuition support set us apart. In your role, you'll be instrumental in making a real impact in the communities we serve, embodying our purpose every day.

Job Summary

Directs and controls the operation of the Deli Department (e.g., deli, seafood and production areas) by understanding related work areas, effectively supervising department personnel, ordering merchandise, ensuring customer service and product quality, freshness and selection. Coordinates and manages the department operations so as to control costs, meet targeted labor, maintain projected profit margins, and meet or exceed sales goals.

Typical Duties and Responsibilities

• Supervises employees by motivating, training, participating in the hiring of personnel, monitoring employee performance, recommending personnel action (i.e., hiring, firing, layoff and disciplinary action, scheduling personnel according to coverage needs and service level), maintaining a safe and secure work environment, etc.
• Maintains and encourages an atmosphere of fast, friendly, courteous customer service.
• Performs customer relation duties and engages in suggestive selling and other sales techniques.
• Meets departmental projected sales and gross margin objectives by creating effective promotional and seasonal displays, overseeing cost/quality control and preventing shrink and controlling expenses.
• Ensures adequate product quantity, quality and freshness by ordering, checking, receiving and controlling inventory; preventing the sale of out-\dated products; taking periodic inventories of all deli items; computing gross profit, processing administrative paperwork; maintaining accurate department records; preparing and cooking food items; announcing in-store advertisements over the intercom; etc.
• Performs all job duties and responsibilities with honesty and integrity.
• Meets all labor targeted goals.
• Performs other duties as assigned or needed.

Requirements

Education:

• High School Diploma or equivalent

Experience:

• Providing leadership through skills in communication, interpersonal, management of people, customer relations, and employee relations, analysis, planning orders, judgment, reaction to business activity, etc.
• Understanding the departments within the deli through past experience as a Deli Clerk, Assistant Manager or equivalent.
• Communicate (hearing & speech) with in-store personnel and outside individuals.
• Conduct visual inspections, read reports, computer screens, etc.
• Performing safe/quick movements and operate related equipment listed below with manual dexterity and hand/eye coordination.
• Performing basic math (add, subtract, divide and multiple) and compute weights and measures.

Ability to:

• Perform supervisory skills (e.g., interviewing, scheduling, hiring, counseling, training, disciplining, etc.).
• Understand overall company practices through previous experience in produce department or equivalent.
• Reach, lift and maneuver objects of varying dimensions and weights up to 50 lbs. frequently.
• Perform repetitious arm movements for slicing, cutting and preparing various deli products.
• Stand for long periods of time, walk and move rapidly, bend, twist and turn frequently.
• Work around machinery emitting heat or in cold conditions.
• Perform duties with mental alertness involving potential hazards with respect to related procedures, equipment (e.g., knives, cookers), and work aides.
• Learn taste, content and perishability of products, safety and sanitation procedures and department policies.
• Understand state & federal regulations if certification is needed.
• Perform primary duties efficiently and accurately.

Additional Requirements:

• Food Handlers Certification (Per State Laws)

Machines and Equipment Operated:

• Kitchen utensils and appliances.
• Automatic slicers, grinders, stuffers, tumblers, smokehouse, vacuum sealer and overwrapper.
• Digital scale.
• Computer terminal.

The above statements are intended to describe the general nature of work performed by the employees assigned to this job. All employees must comply with Company policies and applicable laws. The responsibilities, duties and qualifications required of personnel may vary.

As WinCo Foods continues to grow, our diversity—from our variety of perspectives and wide range of experiences—is essential to our strategy and success. We are committed to continue to cultivate and celebrate an inclusive environment in which all employees are valued and respected regardless of their race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.