Project Manager - Water Services Department

The City of Phoenix Water Services Department, one of the largest municipal utilities in the United States, is seeking an enthusiastic, detail-oriented, and high-performing individual to fill a Project Manager position in the Business Innovation Group. The Project Manager position manages, coordinates, and directs process development, business assistance, and process improvement projects that are managed within a portfolio. Responsibilities will include reviewing work processes, generating reports with actionable recommendations for streamlining, and contributing to the creation of procedures. This position will work directly with Water Department business owners to develop/maintain metrics that align with the department's strategic business plan and assist with design and implementation of metrics in Power BI and SharePoint. This position will also play a key role in developing communication strategies and change management techniques to champion process improvements and innovations. Work is performed under the general supervision of the Special Projects Administrator.

• Proficient with Microsoft Office 365.
• Excellent communication and writing skills.
• Ability to manage a diverse project portfolio of 20+ projects at any given time.
• Ability to develop clear and effective reports and presentations to multiple stakeholders.
• Strong decision-making skills and effective at problem solving and conveying resolutions.
• Proven research methods, data and statistical analysis, and benchmarking to develop business decisions.
• Proven leadership in innovation, managing software development projects, and providing business support in a technical environment.
• Knowledge of:
  • Engineering.
  • Finance methods.
  • Public administration.
  • Water/wastewater operations.

Pay Range: $69,492.80 to $131,040 annually.

Hiring Range: $69,492.80 to $97,780.80 annually.

Pay Range Explanation:

• Pay range is the entire compensation range for the position classification.
• Hiring range is an estimate of where you can receive an offer. The actual salary offer will carefully consider a wide range of factors, including your skills, qualifications, experience, education, licenses, training, and internal equity.

A comprehensive benefits package is offered which includes:

• for more details: Pension Information
• 401(a) and 457 plans with employer contributions
• Choice of generous medical HMO, PPO, or HSA/HDHP plans
• Medical enrollment includes a monthly $150 City contribution to a Post-Employment Health Plan
• Wellness incentive of up to $720 annually
• Dental, vision, and life insurance options
• Employer paid long-term disability
• Free Bus/light rail pass
• Tuition reimbursement program up to $6,500 per year
• Paid time off includes 13.5 paid holidays, 12 vacation days, and 15 sick days and personal leave days
• Paid Parental Leave for eligible employees up to 480 hours (12 weeks) of paid leave for the birth, adoption, or foster care placement of a child during a 12-month period
• Federal Student Loan Forgiveness offered through Savi

For more details, visit: Unit 007 Benefits

• Four years of responsible experience in urban development, redevelopment, business assistance, capital improvement, design and/or construction projects at a level which required supervision or participation in the planning and programming processes.
• Bachelor's degree in public or business administration, urban planning, architecture, engineering, construction management, economics, or a related field.
• Other combinations of experience and education that meet the minimum requirements may be substituted.
• The City job description can be found here.
• All finalists for positions are subject to a criminal background check applicable to the department or position.
For information regarding pre-screening and driving positions,
• .

The minimum qualifications listed above, plus:

• Master's degree in business or public administration, information technology, or a related field.
• Certified Project Manager Professional (PMP), Six Sigma and/or Lean.
• Experience in/with:
  • Government or public service.
  • Power BI, Visio, SharePoint, or equivalent.
  • Change management and process improvement.
  • Business needs gathering, data analysis, and data integrity.
  • Leading large process improvement projects that include multiple disciplines/departments.
  • Developing metrics using large data sets, dashboards, and business workflows using diverse software.
  • Writing business reports, contracts, scope of work, creating presentations, and delivering to management.

Recruitment closes March 28, 2024. All materials must be received by 11:59 p.m. on this date.

This is a position-based recruitment and will not result in any ongoing eligibility list.This recruitment and any selection processes resulting from this recruitment may be used to fill other related vacancies within the organization now or in the near future.

Apply online by completing the required information and attaching, as one document, your cover letter and resume. Please include your experience as it relates to the qualifications stated above. Only the highest qualified may be posted to the eligible to hire list. The results of the resume screening process will be sent to your primary email address.

• Job interviews may be held by video or audio conference.
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• If you need assistance applying for this job, please contact our HR Connection Center at (602) 495-5700.

Project Manager, JC:08640, ID#53653, 03/14/2024, USM, RG, Benefits:007

Building the Phoenix of tomorrow.

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City of Phoenix is an equal opportunity employer. AmeriCorps, Peace Corps, and other national service alumni who meet the required qualifications are encouraged to apply.