Deep Blue Med Spa, Patient Relations Representative

New York Plastic Surgical Group is seeking a Medical Receptionist/Patient Relations Representative for our Deep Blue Med Spa!
Must have a flexible schedule to work Saturdays and evening shifts.
*Prior experience in the skincare industry or spa reception experience is a plus!
Why Choose New York Plastic Surgical Group:

• Annual bonuses based on performance evaluation.
• Medical, dental, vision, and pet insurance
• 19 Days PTO, as well as 8 paid holidays
• 401k-4% Company Match
• Deep Blue Med Spa Employee Benefits Program (50% product discount, complimentary and discounted services, including injectables, etc.)
• Educational Development/Tuition Reimbursement
• Wellness programs (Employee Assistance Program and discounted gym memberships)
• Discounted wireless phone services through Verizon.
• Discounts through PLUM and Work Advantage

Essential Duties and Responsibilities:

• Must be knowledgeable and understand all DBMS treatments & procedures.
• Communicates with guests by demonstrating professionalism, friendliness, sophistication, and confidence.
• Perform Deep Blue Med Spa Open/ Close office duties.
• Answer telephone calls courteously and efficiently and make various types of appointments for all DBMS locations.
• Maintain knowledge regarding the payment process (creating bills, packages, gift cards, applying payments etc.).
• Adhere to all departmental processes and procedures.

Qualifications:

• Undergraduate degree preferred or 2+ years of relevant experience.
• Knowledge of medical terminology preferred.
• Strong computer/technical skills, including knowledge of practice management software (NexTech, a plus) and Microsoft Office applications (Excel, Outlook, PowerPoint, Word)
• Ability to multi-task and work in a fast-paced environment.

Compensation: $19.00-$21.00
ABOUT US:
New York Plastic Surgical Group, a division of Long Island Plastic Surgical Group, is the largest, longest-running academic plastic surgery group in the nation. Established in 1948, our practice has treated over half a million patients and developed many of the region's specialty centers including microsurgery, burn surgery, wound care, facial reanimation, peripheral nerve reconstruction, and cleft care. With 20+ surgeons and 10+ locations, we are proud to provide patients with over 75 years of medical innovation.
In addition to offering a full spectrum of plastic surgery and injectable services to our patients, we are also committed to supporting our community by meeting the need for reconstructive care. Each year our practice hosts an annual Breast Cancer Summit to provide an overview of the latest developments in breast cancer care and reconstruction.
Beyond our work locally we are also proud to partner with ReSurge International to bring our expertise in limb reattachment, complex wound and burn management, reconstructive cleft lip and palate repair, and other life-altering surgeries to underserved communities worldwide.
When it comes to aesthetics, our surgeons are proud to oversee Deep Blue Med Spa, a comprehensive medical spa designed to provide patients with non-surgical aesthetic options clinically proven to rejuvenate, restore, and refresh. From relaxing and results-driven facials to laser treatments and skin tightening, our highly skilled physician assistants, nurse practitioners, and medical aestheticians offer services customized to meet the needs of every patient. We also offer several medical-grade skincare brands including our signature line: ProBLUEMD®.