Deductions/ Collections Specialist

Job Title: Deductions/ Collections Specialist

Location: Rancho Cucamonga, CA

Compensation: $22/hour - $26/hour

Addison Group, in partnership with our client in the advertising industry near Rancho Cucamonga, CA, seeks a Collections/ Deductions Specialist to join our client's accounting team.

COLLECTIONS/ DEDUCTIONS SPECIALIST DUTIES AND RESPONSIBILITIES

• Make daily collection calls
• Review and reconcile customer short pays
• Conduct account research and analysis
• Monthly Delinquency notices
• Processing monthly credit memos and the appropriate reporting
• High volume phone calls to assigned delinquent customers
• Manage customers on the shutdown report
• Reconcile customer disputes as they pertain to payment of outstanding balances that are due
• Provide excellent & considerate customer service to dealers and sales
• Meet defined department goals and activity metrics
• Prepare and maintain various reports
• Maintain an accurate aging report
• Process and apply cash and credit card payments made on open A/R invoices
• Reconcile A/R to the G/L
• Interact with customers to resolve outstanding issues
• Review all invoices for appropriate documentation and approval prior to payment

Qualifications:

• Experience in retail industry and dealing with “big box” retailers a plus
• NetSuite experience a plus
• Must have heavy deductions experience
• Ability to work throughout all AR teams and transfer knowledge on customers and denied claims