Dedicated Event Manager - New York, Ny

Dedicated Event Manager

FCM Meetings and Events was born out of the evolution of the Flight Centre Travel Group (FCTG) family of brands. As one of the world's largest travel agencies, Flight Centre's footprint spans across 95+ countries and encompasses over 30 brands of corporate and leisure services. We've been in the event game since 1986, connecting people across the globe and bringing their visions to life.

We pride ourselves in being able to offer a level of flexibility and customization that is not common amongst our competitors. Our people are out of the box thinkers and problem solvers, helping create memories that will leave a lasting impact.

Our services include: Event Management (Live, Virtual & Hybrid Events), Event Travel, Event Technology, Venue Sourcing & Strategic Meetings Management

To learn more about FCM Meetings & Events please click HERE

About The Opportunity

As a Dedicated Event Manager at FCM Meetings & Events, you will have a focused partnership with one of our key corporate accounts in the finance industry.

Do you have a passion for challenge and achievement, a thirst for knowledge, and a desire to build your career in the dynamic world of event management?
If so, this role might be for you!  

At FCM Meetings & Events, we have worked hard to earn our position as a leading event management agency.  We offer rewarding long-term career opportunities for all team members across our global offices.
Why work at FCM Meetings & Events?
Our people are at the heart of everything we do, from creation to delivery of inspiring event experiences and programs.  We care for our colleagues' health and well-being, their personal and professional development and their financial security.
We believe our people should be part of an organization with clear pathways to career growth, an exciting future and a supportive working community.  Promotion and transfer from within will always be our first choice.  
You will be responsible for: 

Event Management

• Partner with the Client's in-market teams to provide event resources and guidance to establish and maintain a consistent client experience across events in LatAm
• Manage/support and execute a variety of mid-high complexity events throughout Latin America - supporting all aspects from pre-event amplification through post-event follow-up. 
• Core responsibilities include oversight of the broader working group, content and creative development, experiential activations, project management, registration, event comms, venue management, budget management, and more.
• Partner with Client's business stakeholders in developing Event Briefs, anchored in key business/commercial priorities, to serve as the foundation for the content and experience development workstream.
• Oversee execution of events, ensuring alignment with objectives and overall event strategy, while also remaining within budget.
• Analyze the success of events and oversee Event Debriefs to evaluate the event's impact of brand and reputational results.
• Build and maintain strong working relationships with key internal partners - Multimedia, Global Creative, Content, Digital for Events, Facilities, etc.

Communication

• Maintain effective and customer focused communication throughout with all stakeholders.
• Respond to all client enquiries professionally and within the agreed timeframes and ensure client satisfaction with the response.

Reporting

• Ensure all delegate data is accurately processed including travel and accommodation and monies held on file before payments are made.
• Maintain accurate files, budgets & critical paths in order to adhere to deadlines and budgets, attrition and cancellation deadlines as per signed contracts.

Training

• Participate in the available training opportunities, directed by your Business Leader.

Additionally, you will have:

• 6+ years of related experience in Event Marketing/Brand/Experiential Activations
• Fluency in Spanish and Portuguese is a plus
• Experience with event management software, preferably Cvent
• Able to strategically balance innovative "big picture" thinking with tactical execution
• MICE product experience is an asset
• Comfortable in a multi-stakeholder environment across various time zones
• A combination of in-house and agency even management experience is an asset
• Knowledge of major suppliers and relevant MICE products/destinations an asset
• Excellent communication skills, with the ability to build relationships with business owners, decision makers and managers
• High attention to detail
• A positive attitude and a will to succeed
• Strong time management skills and professionalism
• Ability to work independently as well as part of a team
• Flexibility to work overtime as required
• Willing to travel to LATAM 8-12 per year
• Proficient in Microsoft Office suite, including OneDrive, in addition to event technology platforms - i.e. Cvent, Coupa, etc.

Work Perks! - What's in it for you:

FCTG is renowned internationally for having amazing perks and an even better culture.  We understand that our people are our most valuable asset. It is the passion and dedication of our teams that keep the company on top of the industry ladder. It's also why we offer some great employee benefits and perks outside of the norm.

• Enjoy the freedom and flexibility of a hybrid work structure that combines both remote and in-person work.
• Have fun: At the heart of everything we do at Flight Centre is a desire to have fun.
• Reward & Recognition: Celebrate the success of yourself and others at our regular Buzz Nights and at the annual Global Gathering - You'll have to experience it to believe it!
• Use your smarts: Our people use their quick thinking, expertise, and tenacity to always figure things out.
• Love for travel: We were founded by people who wanted to travel and want others to do the same. That passion is something you can't miss in our people or service.
• Personal connections: We are a big business founded on personal relationships.
• Diversity, Equity & Inclusion
• Diversity Day: paid leave to observe holiday or cultural celebration of your choice Annual Charity Trip
• DEI education
• Commitment to fair practices such as regular equity assessments and inclusive recruitment protocols
• A career, not a job: We offer genuine opportunities for people to grow and evolve
• We back our people all the way: We are strongly committed to supporting every single employee in their professional and personal development.
• Giving Back: Proud Corporate Social Responsibility program supporting nominated charities through Workplace Giving, volunteering and fundraising
  • Employee giving program
  • Office Environmental Program
  • 1 Volunteer Day per Calendar Year

Benefits Include:

• Paid Time Off *
  • Up to 15 Vacation Days accrued per year - prorated upon hire and increased by tenure after 2 years of employment (up to 25 days)
  • 5 Sick Days accrued per year
  • 3 Personal Days
  • 1 Diversity Day
  • 1 Volunteer Day
  • 8 Recognized Holidays
• Travel perks/discounts
• Health & Wellness Programs and Employee Financial Wellness Services
• National/International Award Nights and Conferences
• Health benefits including, medical, dental and vision
• Insurance including hospital indemnity, AD&D, critical illness, long-term and short-term disability
• Flexible Spending Accounts
• Employee Assistance Program
• 401k program with partial match
• Tuition Reimbursement Program
• Employee Share Plan - Ability to purchase company stock on Australian Stock Exchange with partial company match, subject to terms and conditions
• Global career opportunities in a network of brands and businesses

*Vacation, Personal, and Sick time accrual rates will vary based on full-time or part-time employee status. Recognized Holidays are either paid time off or, if required to work due to job requirements, holiday pay rate, and may vary depending on state.

#LI-KB1#FCMME#LI-Hybrid

Location - New York, NY

This is an on-site role. 2 days in the client's office in NYC, and 1 day per week in the FCM office in Bryant Park, NYC.

If this sounds like the opportunity you have been waiting for then APPLY NOW.

This role will be performed onsite in compliance with the Company's Remote and Flexible Work Policy.

For this position, we anticipate offering an annual salary of $60,000 - $70,000. Base salary is dependent on relevant factors, including experience, geographic location, and job requirements.

We thank all candidates for their interest; however, only those selected to continue in the process will be contacted.

Our number one philosophy? Our people. Flight Centre Travel Group USA's promise is to provide an environment with equality of respect, dignity and opportunity for all our employees. We value an inclusive and supportive workplace which truly reflects the diversity of our society.

We are an affirmative action and equal opportunity employer committed to providing a barrier-free pathway throughout our recruitment process. We welcome accommodation requests to help make our hiring and onboarding experience as accessible as possible. Please advise us about accommodation needs at any point by contacting our Recruitment Team at careers@us.flightcentre.com