Debt Settlement Negotiator

**Only accepting applicants that reside in these states only - CA, NV, AZ, TX, NJ, FL, NY, ID, OR, MD, WA**
We are seeking driven individuals who are looking to establish a long-term CAREER in the personal finance industry. With the nature of our economy and the need for financial education, our industry is growing and will only continue to thrive and offer stability for those who start their career now.

Alleviate is one of the fastest growing companies in the Debt Relief space. Every day we help clients find solutions to their financial challenges. We are a vibrant and energetic organization of nearly 500 employees. Alleviate offers a fun, supportive culture with endless opportunities for growth and promotions. We are currently investing heavily in marketing and technology to ensure continued growth.

Hire Date: 04/15/24

Job title: Negotiator

Our Home: Alleviate has a 30,000 Sq foot headquarters based out of Irvine, CA. Our headquarters is located in the heart of Orange County’s booming business and finance district. Our state of the art office has 2 designer living rooms, 2 cafes, a meditation room, fully equipped work stations, and a free fitness center. We offer catered lunches, on-site food trucks, in-office games, paid parking, quarterly parties & events, volunteer events, and much more!

Our Culture: Why do our employees love working here?

• Pay incentives including Commissions & Bonuses

• Company-branded clothing and accessories

• Consistent employee recognition and appreciation

• Company-sponsored events and volunteer opportunities

Starting Pay:

• $20 per hour + Commissions & Bonuses

What makes us the best?

• Established creditor relationships
• Hundreds of new client enrollments each month, resulting in an abundance of accounts & earning potential
• Energetic, supportive, and collaborative working environment
• Continuous employee development, coaching, and training
• Work-life balance

Description:
Our ideal candidate would be an organized and diligent, team-oriented individual who is able to work directly with creditors to build rapport and obtain the best settlements for our clients' unsecured debt. They will excel in effective communication and are willing to go above and beyond their day to day duties to enhance the company’s revenue.
Responsibilities:

• Work independently and effectively with internal and external legal support staff to resolve lawsuits filed against our clients.

• Unrelenting ability to follow up on escalated matters seeking resolution every step of the way.

• Completed 75 or more settlements in a calendar month

• Handle escalated calls regarding the legal process, provide outstanding customer service and guidance without giving legal advice

• Review client banking accounts to determine funds necessary to complete settlement and payment of company fees.

• Contact attorney offices in order to negotiate on clients' behalf for a reduced settlement to avoid the account from entering judgment, garnishment or liens being placed on our clients home.

• Team cooperation with peers in the attorney liaisons dept

• Confirm important file dates and/or due dates and hearing dates are not missed

• Update the CRM with notes and to inform attorney liaisons of settlement offers on assigned legal accounts

Qualifications:

• Previous Debt Settlement experience is a huge PLUS!

• Strong math skills preferred

• GREAT problem-solving skills with the ability to think outside the box to get the job done

• Electronic phone system and CRM Experience preferred

• Self-motivated desire to succeed with a proven track record of meeting and exceeding goals

• Strong attention to detail

• Ability to multi-task in a fast-paced environment is a must

Additional Perks & Benefits:

• On-site and remote

• Robust training program

• Health, dental, and vision benefits

• Ancillary benefits including legal services, disability insurance, Employee Assistance Program, and much more!

• PTO

• Paid holidays

• 401(k) that can be elected from day 1 of employment!

Job Type: Full-time / Remote or On-Site

Department: Negotiations

Schedule: 8-hour shift, Monday to Friday

Supplemental pay types: Commission pay

Education: High school or equivalent (Preferred)

Experience:

• Debt Settlement: 1 year (Preferred)

• Financial: 1 year (Preferred)

Alleviate Financial Solutions provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This position must pass a post-offer pre-employment criminal background check.

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