Address
Form of work
SalaryThe Dealer Success Manager leads a team of automotive dealership experts who are responsible for the training, installation, and successful execution of the AgoraCapital program.
What You'll Do
- Act as an Agora subject matter expert for dealership sales and F&I practices.
- Engage and develop dealership in-store practices to maximize the success of the AgoraCapital program.
- Deliver Dealer Success that meets/exceeds company objectives
- Work closely with the Sales & Marketing team, as well as other departments for the continued development and enhancement of the AgoraCapital program.
- Effectively communicate and sell the value of AgoraCapital, leveraging customer interaction, questions, and the application of Agora messaging.
- Assist and respond to AgoraCapital dealer participant inquiries received from all communication channels.
- Leverage scalable communication tools to most efficiently provide exceptional training, support, and customer experience while managing personal interaction.
- Proactively drive and support change and continuous improvement.
- Implement and support product and process improvements within the organization.
- Other special projects or other duties as assigned.
What You Need
- Bachelor’s degree.
- Superior knowledge and expertise concerning automotive dealership operations.
- Ability to work both independently and collaboratively with other Agora team members.
- Strong process disciplines, communication, and negotiation skills.
- Strong working knowledge of Microsoft Office Suite.
- Excellent interpersonal, written, and verbal communication skills.
- Strong persuasion, presentation, and phone speaking skills.
- Ability to manage multiple priorities and effectively meet deadlines.
- Ability to maintain confidentiality.
Physical Requirements
- Ability to travel for regular visits to dealer locations and the corporate office (at a minimum of 1 week every month).
- Staring at a computer screen for extended periods of time.
What We Offer You
- Competitive Salary
- Health Insurance (medical, dental, and vision)
- 401k Retirement Plan
- Performance Bonus
- Unaccrued PTO
- Incentive Stock Options
- Collaborative Work Environment
